Ajit Mathew

Ajit Mathew Email and Phone Number

Customer Service Associate @ Qatar Insurance Company (QIC)
Doha, QA
Ajit Mathew's Location
Doha, Qatar, Qatar
Ajit Mathew's Contact Details

Ajit Mathew personal email

About Ajit Mathew

A MBA graduate with 19+ years of expertise in international operations relating to insurance, banking and financial services domain & a diligent claims specialist with proficiency in steering claim management processes, settling diverse types of claims, supporting third-party surveys, underwriting activities, reinsurance policies & a strategist for driving organizational growth, sustained profitability & improving claim process by leveraging precise combination of stakeholder management & industry expertise.

Ajit Mathew's Current Company Details
Qatar Insurance Company (QIC)

Qatar Insurance Company (Qic)

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Customer Service Associate
Doha, QA
Ajit Mathew Work Experience Details
  • Qatar Insurance Company (Qic)
    Customer Service Associate
    Qatar Insurance Company (Qic)
    Doha, Qa
  • Qatar Insurance Company (Qic)
    Customer Service Associate
    Qatar Insurance Company (Qic) Sep 2013 - Present
    ▶️ Claim Settlements: Independently executing large claim settlements by overseeing all the processes like registering claims, scrutinizing preliminary/interim and final reports, preparing claim approval notes, claim notifications, loss adjustments, and processing fee invoices & processed close to 2000+claims amounting to Riyal 120M.▶️ Process Improvements: Have a strong Continuous Improvement focus through ESSA (Elimination, Standardization, Simplification, Automation) & identified, designed, implemented KPIs for the entire non-motor claims team to assess the efficiency which expedited the claim settlement process along with increasing productivity by 70%
  • Nomura
    Senior Analyst
    Nomura Apr 2008 - Aug 2012
    Mumbai Area, India
    ▶️ Transaction Monitoring: Represented the entire reconciliations team & was deputed to London for enabling smooth transition, system integration across the entire operations related to investment Banking & instrumental in the execution of UAT, reviewing the results, identifying issues & recommending corrective actions.▶️ Investment Banking Operations: Adept in performing the daily operations of Cash and Stock reconciliations including investigating all the cash/stock breaks, verifying with various internal settlement/middle office systems, escalating all aging cash/stock breaks to internal/external teams for closure, comparison of data, maintenance of data, generation of MIS reports in TLM System.
  • Jpmorgan Chase
    Team Member
    Jpmorgan Chase May 2005 - Apr 2008
    Mumbai Area, India
    ▶️ Reconciliation Specialist: Responsible for reconciliation of cash, stock regularly between third party custodian & investment manager records, executed monthly reconciliation of shares positions, market value, pricing, analyzing the total market value & preparing customized reconciliation statements.▶️ Reporting: Tracking metrics through proactive reporting & generated Daily Transaction Reports, Exception Reports, and Daily Client reporting, Monthly account logs and special reconciliations.
  • Wns Global Services
    Customer Service Associate
    Wns Global Services Mar 2004 - May 2005
    Mumbai Area, India
    ▶️ Customer Relations: Assist customers with a wide variety of queries pertaining to queries regarding flight schedules, refunds, sales policy, airport operations, in- flight issues etc.▶️ Data Processing: Expertise in Analysis and processing of data generated in the form of crew reports, comment cards, mishandled baggage questionnaires, spillage reports, proactive cards etc. in world-renowned software like Nirvana, Amadeus, Nomad, and Online-PNR.
  • Css Consultancy Services
    Trainee
    Css Consultancy Services Jun 2002 - Sep 2003
    Mumbai Area, India
    ▶️ Investor Relations: Responsible for resolving investor queries related to change of address & bank details, redemption queries, non-receipt of bond/share certificates, redemption warrants, revalidation of interest and redemption warrants, processing and Issue of Cheques/Demand Drafts, duplicate certificates & warrants.▶️ Investor’s grievances: Executive committee member of investor’s grievances cell dealing with investor queries regarding various public issues of ICICI Bank Ltd.

Ajit Mathew Skills

Bank Reconciliation Nostro Reconciliation Customer Service Transition Management Risk Management Team Management Project Coordination Business Analysis Internal Audit Quality Assurance People Management Smartstream Tlm Sharepoint Swift Alliance Client Money Institutional Account Reconciliations

Ajit Mathew Education Details

Frequently Asked Questions about Ajit Mathew

What company does Ajit Mathew work for?

Ajit Mathew works for Qatar Insurance Company (Qic)

What is Ajit Mathew's role at the current company?

Ajit Mathew's current role is Customer Service Associate.

What is Ajit Mathew's email address?

Ajit Mathew's email address is aj****@****ail.com

What schools did Ajit Mathew attend?

Ajit Mathew attended Sies College Of Management Studies - India, Wellingkars Institute Of Business Management, University Of Mumbai.

What skills is Ajit Mathew known for?

Ajit Mathew has skills like Bank Reconciliation, Nostro Reconciliation, Customer Service, Transition Management, Risk Management, Team Management, Project Coordination, Business Analysis, Internal Audit, Quality Assurance, People Management, Smartstream Tlm.

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