Ajit Singh Email & Phone Number

Jaipur, Rajasthan, India

• Responsible for Last mile of Jaipur CFC & PAN India dispatch center.• Roster & strategy planning of 10 Executives and 4 Supervisors for daily smooth operations, which helped in increasing the productivity• On-boarding & training of Executives & Supervisors to ensure that they follow the required guidelineswhile performing different tasks• Implemented an accurate road map for offline & Online clients with 90% + utilization• Reduced cost per delivery by 40% in 3 months by implementing new payout and proper roster planning after analyzing demand• Implemented a variable payout plan for delivery executives for motivations and best customer's NPS.• Analyzed the local customer base and covered 100% target audience of Jaipur and maintained the SLA as promised to customer's• Responsible for training of Locus, vinculum and Uniware of complete north CFCs (8).

• I was responsible for entire packaging procurement and handling inventory of the same• Supervised team of 35+ executives• Roster planning of entire floor executives and I was making sure for smooth operation• With proper floor planning of executives the productivity was increased by 50 %• Implemented order tracking system where anyone can track real time status of the order category wise.

Jaipur, Rajasthan, India

• I was responsible for RTO and assigning lot to last mile executives.• Worked with upper management on increasing the successful delivery percentage hub wise• Worked with order clearance team to get parcels sorted area wise• Worked on RTV cases to resolve the vendors escalation.