Ajit Singh Email & Phone Number

Jaipur, Rajasthan, India

• Responsible for Last mile of Jaipur CFC & PAN India dispatch center.
• Roster & strategy planning of 10 Executives and 4 Supervisors for daily smooth operations, which helped in increasing the productivity
• On-boarding & training of Executives & Supervisors to ensure that they follow the required guidelineswhile performing different tasks
• Implemented an accurate road map for offline & Online clients with 90% + utilization
• Reduced cost per delivery by 40% in 3 months by implementing new payout and proper roster planning after analyzing demand
• Implemented a variable payout plan for delivery executives for motivations and best customer's NPS.

• I was responsible for entire packaging procurement and handling inventory of the same
• Supervised team of 35+ executives
• Roster planning of entire floor executives and I was making sure for smooth operation
• With proper floor planning of executives the productivity was increased by 50 %
• Implemented order tracking system where anyone can track real time status of the order category wise.

Jaipur, Rajasthan, India

• I was responsible for RTO and assigning lot to last mile executives.
• Worked with upper management on increasing the successful delivery percentage hub wise
• Worked with order clearance team to get parcels sorted area wise
• Worked on RTV cases to resolve the vendors escalation.