Ajit Dhillon, Six Sigma (Black Belt), Tqm Email & Phone Number

• Six Sigma (Black Belt) Guru in an end-to-end operations excellence and systems role in Singapore, Indonesia, America and Canada for blue chip customers like New Flyer, Google and Walmart• Captained Agile project teams to deliver a summed-up value of USD $50 Million in cost savings or performance enhancing projects in global/regional scopes • Catalyst of transformation in achieving record breaking results for 7 major KPIs through a 3 years Service Excellence framework in delivering best in class customer experience• Led the planning and budgeting of a United Nations fund-raising event attended by 1,200 participants involving 4 companies,100 Underprivileged school children from 3 schools and the public• Six Sigma Lean Methodologies – Kaizen, Poke-Yoke, Kanban, Gemba, 8D, PFMEA

Listed skills include Management, Operations Management, Analysis, Business Process Improvement, and 33 others.

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  Regional System Program Manager, Apac

  Gxo Logistics, Inc.

  Nov 2022 - Present - Singapore, Singapore

  • Project managed implementation of Warehouse and Data Center warehouse management system (WMS) from start to end (Training, UAT, Cut-Over, Go-Live and Hypercare)• Oversee BUGs ticket management system for the WMS system for regional site users• Led User Acceptance Test (UATs) for various systems in the Spoke and Data Centers• Drove the Dashboard design and maintenance for internal and external stakeholders using Excel, gSheet, Data Studio, PLX and BigQuery• Supported Reverse Logistics, Customer Advocacy and On-Boarding functions as part of secondary tenure of the role