Ajitesh Kumar Email & Phone Number

Bengaluru, Karnataka, India

Bangalore Urban, Karnataka, India

• Run the requirement workshops and clearly understand the high-level business landscape including key strategic priorities, processes and use cases. And, design the network with Cisco Solution to accelerate/improve.
• Define strategies, Develop Network Designs, and plan roadmaps based on clients’ business requirements. Lead the customer experience team at each point in customer life cycle as a trusted advisor to clients in.
• Work across internal and external teams of all levels to proactively inspire technical implementation decisions and work towards common goal.
• Running Quarterly Training bootcamp on Software Defined Access new hires and laterals from other technology domains.
• Conduct SDA and Network Assurance to Cisco's customer
• Work on the tools and automation script to help in network implementation and fault isolationSkilled at issue management and managing customer expectations.

· Performs advanced problem analysis and isolates problems of high complexity, with little instruction, and document cases, recommendations, and resolutions clearly· Review design documents and solve design issues. Define new Software Product features based on Customer inputs and Case Analysis· Develop Automation script and tools to isolate and resolve the.

Bangalore Urban, Karnataka, India

• Work with Technical marketing and field team to design and validate Cisco Software defined solutions.
• Provide Network migration and Implementation support to the customers
• Engage in troubleshooting and recreate of highly escalated issues
• Develop test automation scripts
• Coach new hires on Cisco's SDA solutions

Bangalore

· Specific focus on working with sales in a client-facing role to build a pipeline, converting sales, and delivering quality solutions centered upon Ixia Technology platforms· Engage in design discussion with customer and provide solution to meet and exceed customer value proposition· Assist Sales team to proactively develop partners to achieve business.

· Coding device-specific plugins in object-oriented TCL (iTcl) and bug fixing. Engage in requirement gathering workshops, and integrating the feature/solution in the product & demonstrate the same to the customer.

· Responsible for QOS, MPLS and feature/CFD automation, Test plan preparation. Engage in recreating customer issues in the lab and addressing field queries

· Responsible for monitoring and resolving problem tickets · Responsible for resolving change management tickets within SLA.. Documentation of change management tickets

B.Tech, Electrical And Electronics Engineering

Education record