Ajith Augustine Email & Phone Number

As a Delivery Manager with 20 years of experience in the software industry, I bring a diverse range of expertise. My skills include bringing in new clients and scaling up emerging accounts to enterprise-level relationships within organizations. I am highly competent in Program and Project Management, excelling in scheduling, negotiating with clients, and ensuring agile product development and delivery. With expertise in Program management, I have successfully led the execution of multiple cross-functional projects in client projects, product development, technology, and operational programs.In my role, I manage and inspire a team of 80+ resources, including project managers, business analysts, software engineers, architects, testers, consultants, and contractors. I am proficient in planning, monitoring, and tracking project budgets and financial metrics, such as Account Operation Plan (AOP), Project Operation Plan (POP), and Program Budgets. My expertise lies in identifying business value for customers and assisting in finalizing Requests for Proposal (RFPs). I have improved delivery quality through the implementation of various processes, including escalation procedures, monthly dashboards, governance reviews, SOW/changes/invoicing management, and capability presentations.Additionally, I have collaborated with executive management and business units to align IT strategies, plans, and priorities, maximizing business value and meeting compliance requirements. My competence extends to portfolio management, program management, project management, stakeholder management, risk and issue management, conflict management, cost and budget management, scope management, change management, and vendor management. I have led weekly IT performance briefings with client executives and successfully led large-scale agile transformation programs. Being Scrum Master certified, I have applied my skills to projects in asset management, financial services, and credit service domains.Furthermore, I have a strong background in providing high-quality assurance and implementing agile practices to customers. I have experience in implementing test enablement initiatives within QA Services and am well-versed in managing stakeholders from various verticals, including the UK, USA, and APAC regions. As a skilled problem-solver and efficient team player, I have a successful track record in managing onsite and offshore teams, as well as stakeholders.

Listed skills include Agile Methodologies, Requirements Analysis, Software Development Life Cycle, Software Project Management, and 4 others.

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  Periyar University

  Information Technology & Management