Ajith Jacob Email & Phone Number

Over 11 years of handling roles like Client Relations, Delivery Manager, Project –Coordinator, Account Management, Bench Sales and Recruitment Experience. • On boarding Process.• Bench marketing Lead.• Acting as a mentor to the recruiters and the team leads guiding them on all aspects relating to recruitment and sales.• Generate regular feedback from the sales/recruiting teams and provide timely support.• Adding value by identifying opportunities to improve process and initiate action to implement these (where appropriate) to deliver the highest possible level of customer service with the highest possible efficiency.• Ensuring the recruiting team follows the formalities for all clients. • C2C Emphasis; managing the Recruiting Teams exclusively.• Weekly Client meetings & report analysis• Participate and lead innovative talent acquisition programs and tool initiatives that ensure proactive external relationships and hire the most talented people through development of talent networks.• Proficient in overseeing the entire Recruitment/Sales function.• Expertise in managing a large workforce with efficiency.• Adept at managing conflicts, Streamlining workflow in multiple task environment while managing multi skilled teams and delivering results with integrity by building relationships of trust with commitment to professional excellence.• Complete experience of Sales & Recruiting Life Cycle (End-to-End).• Key roles in client acquisitions, retention, key account management and delivery.• Responsible for client escalations, and feedbacks for any delivery issues and support.• Managing the roll-in and roll-off and mapping the resources with different projects based on internal and external requirements.• Manage day-to-day client interaction.• Coordinating with the Onsite team.• Communicates effectively with clients to identify needs and evaluate alternative business solutions. • Vendor Management and Customer Relationship Management.SpecialtiesSAP, Business Analytics, Big data, Data Warehousing / Business Intelligence, Hadoop, Microsoft BI, ERP, Application Development, Power BI, Mobile Solutions, Application Maintenance & Support, Cortana Analytics, Cognitive Analytics, Cloud, IT, and Digital Strategy