Ajith K S Email & Phone Number

Masqaţ, Oman

1. Ensure prompt response to customer issues.2. Workshop Coordination.3. Ensuring quality of repair work in the workshop4. Minimum vehicle downtime.5. Insurance claim Coordination.6. Maintain workforce morale and motivation in the workshop7. Implement changes / modifications in workshop based on customer’s feedback and Management suggestions.

Kollam, Kerala, India

1. Responsible for workshop operations.2. Ensure prompt response to customer issues.3. Ensuring quality of repair work in the workshop4. Minimum vehicle downtime5. Ensure availability of required tools and equipments in the workshop6. Ensure availability of sufficient manpower with requisite skills to attend to customer complaints.7. Insurance claim administration.8. Maintain workforce morale and motivation in the workshop9. Identify the training needs of workshop employees.10. Implement changes / modifications in workshop based on customer’s feedback

Trivandrum, Kerala, India

1. Heading Body and paint department of Suzuki dealership.2. Oversee workflow within the body shop to ensure repairs are completed on time.3. Dealing with insurance companies in the process of intimation and settlement of claim.4. Train and manage Body shop advisor performance.5. Celebrate team success and cultivate a positive culture of excellence.

Nilamel Kollam

1. Greeting customers, listening to their vehicle issues, and documentingtheir concerns.2. Inspecting vehicles and making recommendations for necessary repairs.3. Providing customers with cost estimates for the recommended services, including parts and labor.4. Coordinating service appointments and managing the service bay schedule to ensure efficient workflow.5. Keeping customers informed about the status of their vehicle's service and any additional repairs or delays.6. Offering additional services or maintenance based on the vehicle's needs and manufacturer recommendations.7. Assisting customers in processing warranty claims when applicable.8. Creating and explaining service invoices, processing payments, and handling financial transactions.9. Ensuring customers are satisfied with the service provided and addressing any concerns or complaints.10. Maintaining detailed service records and documentation

Kollam, Kerala, India