• Managed procurement of commodities and packaging materials with expenditures exceeding $25 million.• Led holistic margin improvement projects, delivering significant cost reductions and enhancing supply security.• Developed and implemented strategic sourcing strategies, ensuring timely and cost-effective procurement.• Collaborated with R&D to innovate and rationalize materials, achieving annual savings of 5-6%.• Ensured business continuity during COVID-19 through vendor-managed inventory and localization efforts.

(Categories: Raw Material, Flavours & Spices)• Oversaw procurement for cocoa, dairy, spices, flavors, and other raw materials.• Created a cost-saving pipeline of USD 1MM through value chain analysis and process improvements.• Partnered with FSQ to develop diverse base mills and traders for sugar sourcing, addressing quality and cost.

(Categories: CAPEX, Raw material and Paper Packaging)- Haagen Dazs• Defined and implemented strategies for procurement forecasting, demand management, requirements development, supplier selection, and identification of purchasing channels.• Developed and executed communication plans with stakeholders to drive adoption of P2P procedures and ensure vendor compliance.• Led cross-functional teams in gathering requirements, category strategy development, strategic sourcing, supplier negotiation, contracting, and onboarding.

Steered operations for Haagen Dazs Shops International within General Mills. Identified & implemented marketing solutions to maximize store footfall, focused on growing HD Ice cream business through multiple channels and developed Franchisee Business and Revenue Models, real estate negotiation, Material procurement & supply chain and P & L management.

Successfully managed a business propelling the SSSG and annual turnover, improving profitability through cost reduction, material management, and labour management. Excelled in introducing initiatives to steer D&I activities. Led people, processes, P & L and stores operation in the region. Responsible for driving excellence in operations of all stores in the market, sets goals, focuses on in-store problem solving/process improvement, sets standards, recognizes and motivates Managers and Teams.

Responsible for Shop operations, lead the team to achieve set targets, training and manage the P & L of the shop.

Remained responsible for managing a business unit and ensuring CSAT remained high. Additionally was also responsible for controlling and optimizing cost and overall spends.

Managed banquet functions, Menu planning and customer service

Provided excellent customer service to guest.