Experienced Network Security Professional with 7+ years of IT exp in Firewall Management, Endpoint Security, IT production Support and SOC operations. Technically proficient in administration of Firewall solutions like Cisco ASA, Checkpoint Firewalls, Palo Alto (NGFW) and Zscaler in a medium to large-sized environment. Expert in installation and configuration of AV solutions like Symantec Endpoint Protection and CrowdStrike Falcon. Well-versed in handling Service availability that includes ITIL Incident Management, Change Management and Problem Management. Capable of taking ownership of complex environments and ensure that they are available while providing a high level of customer satisfaction.