Ajith Manikandan

Ajith Manikandan Email and Phone Number

Lead l BPM @ UST HealthProof
Thiruvananthapuram, KL, IN
Ajith Manikandan's Location
Trivandrum, Kerala, India, India
About Ajith Manikandan

Welcome! Are you seeking a customer service professional who is passionate about delivering exceptional experiences? Look no further! I am dedicated to going above and beyond to ensure customer satisfaction and build lasting relationships.With 8 years of experience in customer service, I have developed a deep understanding of the importance of listening, empathy, and personalised solutions. I thrive in dynamic, fast-paced environments where I can apply my strong communication skills and problem-solving abilities to provide outstanding support.What sets me apart is my unwavering commitment to exceeding customer expectations. I believe that every interaction is an opportunity to create a positive impact. Whether it's resolving complex issues, addressing concerns, or providing guidance, I strive to make each customer feel valued.I am skilled in leveraging customer service tools and technology to streamline processes and enhance the customer journey. From managing CRM systems to utilizing ticketing platforms, I am comfortable navigating various platforms to provide efficient and effective support.Collaboration is key to success in customer service. I am a proactive team player who believes in the power of collaboration to drive exceptional results. By partnering with colleagues and stakeholders, I have contributed to cross-functional initiatives that improve service quality and foster a customer-centric culture.

Ajith Manikandan's Current Company Details
UST HealthProof

Ust Healthproof

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Lead l BPM
Thiruvananthapuram, KL, IN
Employees:
1089
Ajith Manikandan Work Experience Details
  • Ust Healthproof
    Lead L Bpm
    Ust Healthproof
    Thiruvananthapuram, Kl, In
  • Zellis
    Customer Success Specialist L3
    Zellis Sep 2023 - Dec 2024
    Kochi, Kerala, India
    Accomplished Payroll Customer Success, Level 3, with a history of optimizing payroll processes, enhancing client relations, and ensuring compliance. Proficient in providing top-notch service and strategic guidance to meet clients' payroll needs. Committed to delivering measurable results and exceeding expectations
  • Way.Com
    Deputy Team Lead
    Way.Com Dec 2022 - Aug 2023
    Trivandrum, Kerala, India
    Results-oriented deputy Team lead with a proven track record of delivering exceptional customer service and building strong client relationships. Passionate about providing solutions and exceeding customer expectations. Adept at troubleshooting and resolving complex issues in a fast-paced environment. Committed to driving customer satisfaction and fostering long-term loyalty.
  • Way.Com
    Sr. Customer Service Representative
    Way.Com Nov 2021 - Dec 2022
    Trivandrum, Kerala, India
    Proficient in handling a high volume of customer inquiries via various communication channels, including phone, email, and live chat.Demonstrated ability to actively listen and empathise with customers, understanding their needs and concerns to provide appropriate solutions.Strong problem-solving skills, capable of analysing customer issues and offering effective resolutions while adhering to company policies.
  • Ecorgy Solutions
    Customer Service Agent
    Ecorgy Solutions Jul 2021 - Nov 2021
    Trivandrum, Kerala, India
    Motivated and dedicated entry-level IT professional with a strong passion for customer service. Seeking opportunities to leverage technical skills and problem-solving abilities in a customer agent role. Committed to delivering exceptional support, resolving issues, and ensuring customer satisfaction. Eager to contribute to a dynamic team and learn from experienced professionals in the IT industry.
  • Turbo Megha Airways Private Limited(Trujet Airlines)
    Customer Service Specialist
    Turbo Megha Airways Private Limited(Trujet Airlines) Apr 2018 - Jul 2020
    Chennai, Tamil Nadu, India
    Experienced aviation customer agent dedicated to providing outstanding service and ensuring passenger satisfaction. Skilled in handling customer inquiries, managing reservations, and resolving issues promptly. Proven ability to maintain composure in fast-paced environments and communicate effectively with diverse clientele. Committed to creating a positive and seamless travel experience for every passenger.Proficient in managing passenger reservations, ticketing, and check-in processes, ensuring accuracy and efficiency.Proven track record of delivering exceptional service in high-pressure situations, such as flight delays, cancellations, or rerouting.Collaborated with airline staff, ground crew, and other departments to ensure smooth operations and timely resolution of passenger concerns.

Ajith Manikandan Education Details

  • University Of Madras
    English Language And Literature, General
  • Frankfinn Institute Of Airhostess Training
    Frankfinn Institute Of Airhostess Training
    Aviation/Airway Management And Operations

Frequently Asked Questions about Ajith Manikandan

What company does Ajith Manikandan work for?

Ajith Manikandan works for Ust Healthproof

What is Ajith Manikandan's role at the current company?

Ajith Manikandan's current role is Lead l BPM.

What schools did Ajith Manikandan attend?

Ajith Manikandan attended University Of Madras, Frankfinn Institute Of Airhostess Training.

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