Ajith Mk Email and Phone Number
Ajith Mk work email
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Ajith Mk personal email
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As the Head of Client Engagement and Delivery at Mphasis, I lead a team of 350 professionals who deliver innovative and high-quality IT solutions for the banking and financial services sector. I manage the P&L of $50 million annually across risk management, wealth management, and trading platforms, leveraging core technologies like Java Full stack, AWS, .Net Microservices, SaaS products and Devops tools.With over 15 years of experience in program and portfolio management, I have successfully managed several key programs for global clients such as BT, involving network and security products and services. I have also earned the PgMP and ITIL certifications, and I have extensive knowledge of agile and PMI standards and methodologies. My mission is to build long-term customer relationships, drive new projects, and formulate key organizational strategies. I am passionate about delivery excellence, process automation, SDLC optimization, LEAN, and Six Sigma.
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Head Of Program DeliveryCrum & Forster Services India Private LimitedBengaluru, Ka, In -
Head Of Client Engagement And DeliveryMphasis Feb 2019 - PresentBangalore, Karnataka, In -
Head Of DeliveryMphasis Feb 2019 - Nov 2022Bangalore, Karnataka, InDelivery head for one of the largest Banking & Financial services/ products account (~ 350 FTEs) Leading several agile scrum teams for product development on the wealth management platform, involving core technologies like AWS, .Net Microservices, Devops Responsible for P&L (~ $20 mn annually) across Risk management, Wealth management and Trading platforms -
Program ManagerBt May 2015 - Feb 2019London, GbBT has strategically decided to in-source key roles on few of their programs to manage Technicaldelivery. In line with this strategy my role involves managing several key programs on theirnetwork and Security portfolios to the tune of GBP 10 million in IT revenue spend. Led the deliveries for BT Radianz Program portfolio of Global services (BTGS) arm of BT which is theleading Network service provider for Financial services and also led on deliveries in the Networkaccess space for BTGS. This Business Transformation Programme mainly delivered critical managednetwork products & services at multiple sites for all leading financial institutions Managed system configuration, engineering, quality assurance and deployment activities acrossmultiple BTGS releases with matrix organization of 75 – 100 people located globally. Manage multiple teams comprising of Program Managers, Lead Functional consultants and Networkspecialists engaged across multiple locations to deliver strategic solutions Got recognized in the VP town hall for my contribution to stabilize the program delivery and timelyproduct launch, resulting in revenue generation of GBP 7 mn. -
Lead - Governance, Projects And Pre-SalesMphasis Jan 2014 - May 2015Bangalore, Karnataka, InWorking on the Mphasis Oracle COE.The role is a challenging one to setup a governance model for all accounts across the practice, which involves fusion of functional skills with that of delivery. Also to drive key practice initiatives including managing delivery of an internal investment projects with high level leadership visibility (up to Executive VP) to build specific tools and accelerators for eBS and PeopleSoft -
Delivery Group ManagerMphasis Nov 2011 - Jan 2014Bangalore, Karnataka, InTop-level oversight for several application management, development and testing projects. Oversaw more than 70 developers, QA professionals and support specialists in a challenging resource augmentation delivery model.ProjectsA leading telecom client – USAManaged one of the largest production support accounts covering telecom Billing, IDM, Revenue Assurance, Data warehousing and CRM applications.Built a very strong “on demand integrated support model” with 24X7 support, exceeded all SLAsGerminated and driven more than 40 innovative re-use components saving more than 1000 man hrs of effort for the client.Large telecom provider – CanadaManaged a large onsite team with SOA, Salesforce and portal developmentDrove the team to successfully deliver quality solutions for client in a short period and turn around their website upgrade by fixing several issuesOnline gaming and entertainment client - EMEAOversaw the delivery of intuitive and stables financial reports using MS Silverlight 4.0 and .NetReview and recommending changes to the implementation plan and coding standards. -
Project ManagerMphasis Sep 2007 - Nov 2011Bangalore, Karnataka, InA leading telecom client – USAManaged one of the largest production support accounts covering telecom Billing, IDM, Revenue Assurance, Data warehousing and CRM applications.Built a very strong “on demand integrated support model” with 24X7 support, exceeded all SLAsGerminated and driven more than 40 innovative re-use components saving more than 1000 man hrs of effort for the client.Media Research company - USAExcellent client relationship Planned and focused application management and development leading to stabilized project deliveryAggressive ramp-up plan to user team development from small to a large engagement. -
Asst. Manager - Customer SuccessXora, Inc. Jan 2005 - Sep 2007Mendota Heights, Mn, UsA Silicon Valley based product start-up to a mid-size company with offshore development and support. Stabilized the offshore support team with comprehensive knowledge of the entire product base. Started several departments including training, Level 2 support, dedicated account managed support, product engineering etc.Transitioned the team from mere L1 support to wholly integrated product support team.Implemented a process for “IT change management” , was responsible for Post and Pre-build HAM (human application monitor) and sanity testingClose proximity to top management, involved in driving strategies and implementing solutions. -
Technical Support Executive[24]7 Customer Pvt Ltd Jan 2004 - Dec 2004Worked for two flagship processes of the company and was the Best performer for 2 consecutive months. Coordinated with team Leader and shared responsibilities to record and maintain team stats, arrange regular team meetings and help team members to achieve individual targets.
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Research AssistantIndian Institute Of Science (Iisc) Feb 2002 - Dec 2003Bangalore, Karnataka, InWorked on development of Fuzz logic truck backer problem using C Laguage
Ajith Mk Skills
Ajith Mk Education Details
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Bangalore UniversityElectronics And Communication
Frequently Asked Questions about Ajith Mk
What company does Ajith Mk work for?
Ajith Mk works for Crum & Forster Services India Private Limited
What is Ajith Mk's role at the current company?
Ajith Mk's current role is Head of Program Delivery.
What is Ajith Mk's email address?
Ajith Mk's email address is aj****@****hoo.com
What schools did Ajith Mk attend?
Ajith Mk attended Bangalore University.
What are some of Ajith Mk's interests?
Ajith Mk has interest in Music, Travel, Reading Management Books.
What skills is Ajith Mk known for?
Ajith Mk has skills like Pre Sales, Requirements Analysis, Service Delivery, Vendor Management, Agile Project Management, Management, Crm, Software Project Management, Business Analysis, Global Delivery, Solution Architecture, Itil.
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