Ajith Singh Ram Singh Email and Phone Number
“I’ve always worked very, very hard, and the harder I worked, the luckier I got.” is one of my favorite quotes. I'm a seasoned IT operations Manager, Strategist and Team worker. I'm an expert in Project, Program and Operations Management.As a program Manager, I've handled 24*7 Technical support for one of the largest services of Cisco. As an operations manager I take care of handling operations for one of the Cisco's highest revenue generating business service leading to Organizational success. I've worn many hats in my career- Programmer, Quality analyst, Researcher, Business Analyst , Program Manager, Project Manager, Operations Manager and Strategist. I also had a brief stint at Presales of Network management services. As a result I have a unique combination of skills which comprises of both Technical and Managerial abilities. My professional experience till date has taught me or made me realize the following:- No Idea is a waste of time. Any idea can win big with hard work and dedication- Execution matters- Being the calm one(staying positive) has given me success- Making new professional acquaintances helps us learn a lot of new things- Calculated risk always pays-off.(Never shy away from taking risk)My Passion is to stay ahead, think ahead, Inventing new, Team success, learn new things everyday and always look at ways to improve myself. I try to be dynamic and creative and my track record involves participation and work experience in various aspects of IT business successfully.Specialties: Operations Management, Program Management, Quality analysis, User experience improvement, Innovation, Team building
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Leader, Strategy Data And OperationsCiscoApex, Nc, Us -
Leader, Strategy Data & OperationsCisco Aug 2023 - PresentRaleigh, North Carolina, United States -
Strategy Advisor, Cisco Cx Centers OperationsCisco Jul 2022 - Feb 2024I focus on strategic planning and execution for the CX Centers organization. My goal is to help build foundations for growth and turn strategy into results. -
Global Lead, Cx Centers - Improvements & ExcellenceCisco Aug 2020 - Jul 2022Responsible for leading Continual Improvement & Quality Assurance efforts for CX Centers globally. * Influence CXSAT Improvement. * Govern Best Practice compliance for High Quality Delivery of Services. * Analyze Operations KPI trends and create opportunity areas for improvement. -
Operations ManagerCisco Nov 2015 - Aug 2020Bengaluru Area, India* Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.* Manage and increase the effectiveness and efficiency of Support Services* Play a significant role in long-term planning, including an initiative geared toward operational excellence.* Oversee financial management, planning, systems and controls.* Vendor Management and control* Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.* Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.* Manage customer support* Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans. -
Program ManagerCisco Mar 2015 - Aug 2020Bengaluru Area, IndiaProgram Manager for one of Cisco largest services CMCS handling APJC and EMEA -
Program ManagerAricent Feb 2014 - Mar 2015 -
Quality Analyst And Software EngineerHcl Technologies Jun 2011 - Feb 2014
Ajith Singh Ram Singh Education Details
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Strategy And Leadership -
Software Systems -
Cyber Security -
Information Technology
Frequently Asked Questions about Ajith Singh Ram Singh
What company does Ajith Singh Ram Singh work for?
Ajith Singh Ram Singh works for Cisco
What is Ajith Singh Ram Singh's role at the current company?
Ajith Singh Ram Singh's current role is Leader, Strategy Data and Operations.
What schools did Ajith Singh Ram Singh attend?
Ajith Singh Ram Singh attended Duke University - The Fuqua School Of Business, Birla Institute Of Technology And Science, Pilani, Amity University, Sri Venkateswara College Of Engineering.
Who are Ajith Singh Ram Singh's colleagues?
Ajith Singh Ram Singh's colleagues are Rammohan G M, Vishwanath K, Dj Cole, Seema Khan, Wintrr Garcia, Emilia Udoh, Yoshinobu Takenaga.
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