• Lead daily operations, manage inventory, and ensuring stock availability• Train and motivate staff to achieve sales targets and maintain high customer service standards• Develop sales strategies, monitor performance, and handle customer queries and complaints• Manage the store budget, financial transactions, and vendor relationships• Prepare daily operational and financial reportS

• Managed SBI cards sales backend operations efficiently, optimizing processes for improved performance.• Led high-performing teams, achieving exceptional results in backend and sales metrics. • Collaborated with cross-functional teams, streamlining day-to-day activities for better efficiency. • Prepared daily reports and dashboards for operational metrics at all levels. • Conducted internal audits for process improvement. • Oversaw hiring and interviews for back-office… Show more • Managed SBI cards sales backend operations efficiently, optimizing processes for improved performance.• Led high-performing teams, achieving exceptional results in backend and sales metrics. • Collaborated with cross-functional teams, streamlining day-to-day activities for better efficiency. • Prepared daily reports and dashboards for operational metrics at all levels. • Conducted internal audits for process improvement. • Oversaw hiring and interviews for back-office associates. • Investigated fraud and submitted detailed reports. • Ensured compliance with infosec policies and implemented security enhancements. Show less

Provided expert support for medical equipment maintenance. Delivered training for efficient equipment usage. Performed scheduled adjustments and replacements. Coordinated with agencies for spares and service support. Conducted evaluations for biomedical equipment safety and efficiency. Handled customer service complaints with urgency.