Working knowledge of Windows Server operating system including build, configuration and troubleshooting. • Knowledge of Windows infrastructure (Windows 2003/2008/2012) • Good understanding and experience working with server hardware (HP,Dell, IBM) • patching activity • Rack mounting and stacking. • Perform windows server activities (Raid configuration, IP Swapping). • Port activation/ Deactivation. • Vendor management. • Experience in ILO Management. • Having knowledge of phones (Installation, troubleshooting) • Facility Management(WLD, VESDA, FM 200) • Good knowledge of SLA’S . • Perform PPM Activity . •DC Consolidation project.•Hands on experience in Change management & Incident Management.•Co-ordination respective team to resolve incident issues as per SLA.

Change management, Asset management, incident management.Working in DC100 Project Service Management by using tools like SM9, SharePoint, andSnow Solving the tickets logged to provide access to service in Data Center. Core knowledge of Data Center workflow. Working on Change and Incident tickets and providing the approvals and solutions to theSRs raised.

Technical support for the Data Center Operation in a 24x7 environment. Monitoring & reporting the status of customer equipment in Data Center. we install & configure CENTOS, RHEL, UBUNTU Linux OS.. also we are configuring id rack, NIC card configuration etc.

Technical support for the Data Center Operation in a 24x7 environment. Install, operate, maintain and support the hardware and software in the Data Center Managing Structure Cabling for Datacenter. Server monitoring. Implement checklists, procedures and policies to ensure that operational activities have been executed according to priorities in a timely and efficient manner. Resolved operating difficulties including system failures, Server errors. Communicate with internal and external clients on a day to day basis to provide data center and systems support services Daily hardware health check. Prepared audit report on monthly & quterly basis .Coordinating with customer for troubleshoot through System Console. Monitoring & reporting the status of customer equipment in Data Center.