A highly dependable, accomplished and result-oriented Application Support Manager with unique blend of leadership, business and technical experience. A self-starter and a motivated individual with a proven track record of running a controlled production environment in highly demanding situations. Built and managed small to mid sized global teams with onshore, near shore and off shore models. Strong record of managing client relationships (Business and IT) and working along with IT counterparts for system stabilities and deliverables. Works well under pressure and handled concurrent projects with a multidisciplinary staff of skilled resources. Demonstrated leadership skills complimenting a solid conceptual and communications orientation.Specialties : - Proven track record delivering complex, long-term change programs and managing diverse, multi-site, global App management teams (Service delivery, IT Operations, Tiered support etc).- Highly effective stakeholder engagement across front-office / middle office, technology and external-customer groups. 
- Led organizational transformation initiatives in order to realize resource efficiencies and streamline operations. 
- Significant front-office exposure with knowledge of Fixed Income markets.- Managed multi-faceted front-office technology platforms comprising risk management, electronic-trading, Ref and Market data distribution systems, and reporting & compliance systems. 
- Excellent blend of technical and project management skills and expert in identifying opportunities, developing focus and providing tactical business solution- Excellent written and verbal communication skills