Aj Jack Email & Phone Number

Little Hartley, Nsw, Au

Oberon, New South Wales, Australia

Responsibly for all of Council's IT resources including ERP, Office products, networking, telephony, CCTV, training, business process improvement and GIS.

Bathurst

Using ARCMap and LandXML to assess the accuracy of recently digitised cadastral information. Part of a project to have all current and historical cadastral information for NSW available in digitised form.

Little Hartley

Providing a variety of computer support services to local organisations with an emphasis on small businesses and charities.

Lithgow

Temporary appointment for the period of the local government elections.Responsible for the counting of votes and determination of election results for Lithgow City Council and Mid-Western Regional Council.Pre-election preparation including processing of candidate applications, taking pre-poll votes, delivery of equipment to polling places.Led a team of 10 data-entry operators to batch and enter the data from over 30,000 votes from around 32 polling places.

Katoomba

Providing support for corporate planning and reporting processes.Creating databases to store corporate data including performance measures.

Parramatta

Providing desktop IT support to over 4000 clients in a Windows XP and Windows 7 environment.

Bathurst

Promoting and installing telehealth facilities for general practitioners and allied health workers in central western NSW.

Mckell Building, Sydney

Leading a team of three to deliver the NSW Governments $13M Water Recycling and Stormwater Harvesting Program.- Establishing project asessment criteria.- Evaluating projects against those criteria.- Awarding funding and managing the issuing of grants against predetermined project milestones.- Preparing Ministerial briefs, speeches and press releases. Answering queries to the Minister from the public about water recycling.- Establishing a web fronted SQL database to inform the public of the location and scope of recycled water projects.

As a member of the corporate compliance team I ensured the company correctly reported over 300 indicators required by almost 30 Acts, Regulations and standards. Building a web-fronted SQL database to track the legislative and voluntary reporting components of the Sydney Water Annual ReportDoing user acceptance testing and piloting a document management system (including workflow) to speed up collection and verification of reporting data. (Sydney Water)One member of the three person editorial team writing the Sydney Water Annual Report (a full sustainability report), for 2005, 2006, 2007, 2008 and 2009Project managing the verification and assurance audit of the Sydney Water Annual Report (to AA1000 Assurance Standard) Member of the Australia New Zealand Public Agency Sustainability Reporting Alliance conducting and participating in workshops to promote the Global Reporting Initiative (representing Sydney Water)Reviewing corporate sustainability indicators and providing feedback to legislators on the performance indicators of the National Water InitiativeWriting issues reports (covering Annual Report and Environmental Reports) for the Water Utilities Minister and Managing Director of Sydney Water.Particpating in the EMS process to identity aspects and impacts of Sydney Water's activities.

This was a project management position with the Information Systems Project Office. My projects included;Updating IT web site Frequently Asked Questions and Project pages to inform customers of progress.Implementing an automated drug dispensing system at Hornsby Hospital (the first in NSW).Writing departmental policies on remote access and standard operating environments.Writing documentation to demonstrate changes in the new GroupWise mail program.Conducting a feasibility analysis on a digital radiology and medical imaging system.

This was one of several part-time jobs I was doing to survive during the slump in the IT industry. I was responsible for conducting small group tours of the Blue Mountains and Hunter Valley.

This was one of several part-time jobs I was doing to survive during the slump in the IT industry. General retail duties.

This was one of several part-time jobs I was doing to survive during the slump in the IT industry. General retail duties.

I provided a variety of project-based consulting services to clients including:Provided a Microsoft Terminal Services thin client solution to centralise the accounting processes of the NSW Aboriginal Land CouncilUpgraded the Aboriginal Land Council’s main Novell file and print serverMigrated ATSIC’s Native Title Services unit from Novell Netware with GroupWise to Microsoft Windows 2000 with ExchangeUpgraded the mail system at Stemcor from GroupWise 5 to 5.5.

Project Manager of an email migration project, where I; Planned and carried out the migration of 40 mail servers and 4000 users into a single web based mail system. High level users were migrated to Microsoft Exchange Created an interactive web site to inform users of the project, allow them to register for mail on-line, check the status of their account and receive installation instructions for the mail client Created a database with a web interface to track the progress of individual accounts and the project as a whole.As the Acting Information Technology Manager of the Division of Population Health, I; Maintained and administered a network of five NetWare servers and 150 users at the main site Created and rolled out a desktop SOE (Windows 98) Supervised the administration of nearly 20 remote sites. Administered the Pegasus and GroupWise systems and health databases

Maintained a small portfolio of private clients carrying out desktop and network support.

Sydney

Led a team of four support staff and completed the following projects:Migrated the Concorde network from NetWare 3.11 to NetWare 5. Supported users in all Australian offices and AucklandCreated and rolled out a desktop SOE (Windows 98)Implemented a national anti-virus policyCoordinated the Y2K strategy for desktop computersImplemented an acceptable use policy for email and Internet

In this position I researched, developed and managed the following IT projects Migrated the network from NetWare 3.11 to 4.11. (6 servers, 650 users)Developed a knowledge base for the IT department’s documentationMigrated 650 desktops and 100 applications to Windows NT using ZEN WorksWrote and presented training courses for the operations staff on the new structures and proceduresRedesigned the NDS tree and data structure to suit our growing requirementsSelected and implemented a firm wide anti-virus solution.

Sydney, Australia

I was responsible for all computer facilities in Sydney and Melbourne and I;Wrote and presented in-house courses in Word, Excel, PowerPoint, email and internally developed applicationsSupported all PCs, servers, printers, telephones and cablingPerformed all network administration tasksEvaluated and implemented new software packagesFormulated IT budgets and strategic plans Special ProjectsUpgraded 80 desktops from Win 3.11 to Win 95 & NT 4.0Migrated servers from NetWare 3.11 to 4.10Installed company wide e-mail (GroupWise) Produced top level data model of company information flowReduced document access times by establishing a hypertext documentation management system. Created a marketing database to reduce marketing production times.Sped up invoice production by 50% after a review of the internal processesCreated a personnel database to streamline the HR system.Established a uniform hardware and software platform to reduce the cost of ownership

Weekend work - taking small groups on abseiling, canyoning and white water rafting trips.

State IT Manager (NSW)Supervised a team of four to deliver all IT services to the NSW state office (over 200 staff)Help Desk Supervisor -Supervised the head office Help-Desk (200 users)Solved hardware and software problems and arrange service callsInstalling new hardware and softwareAdministered the networkBusiness Systems Analyst - Working in the Corporate Planning Department of the Managing Director's Office, I: Developed planning models on spreadsheets Gathered and analysed data on the insurance industry, competitors and takeover targets, using advanced spreadsheet and database techniques Prepared company statistics for presentation to our parent company.

Provided support to users of Crossecom's retail automation software Installed hardware and software Manned the 24 hour Help Desk facility. Ran in-house and external training courses for the company's software.

Set up a Lotus spreadsheet program to facilitate the analysis of administrative staff data Programmed field staff salary award to enable comparison against proposed award.

Produced an assessment of how a Statistical Unit could be established within the bank to consolidate its statistics on credit card fraud Led a team of three programmers over the next six months to carry out my recommendations Created databases, input forms and 40 different statistical reports.Reduced reporting times from three days to one day

Worked at a variety of companies providing accounting and programming services

Instructing 12-16 year old children in a variety of activities including abseiling, rock climbing, caving, raft building, archery, motor bike riding and shooting.

Costing and estimating on printing and packaging products. General commercial accounting duties.

Trainee accoutant doing simple accounts, tax returns and audits.

Master Of Environmental Management, Environmental Management

Completed degree with a Distinction average. I completed Fundamental Knowedge of Environmental Management subjects in Physical Science.

Certificate Iv In Tour Guiding And Directing, Tour Guiding

Completed an Associate Diploma in MicroComputer Systems and a Cert IV in Tour Guiding and Directing

Associate Diploma In Business (Microcomputer Systems), Networks And Desktop Applications

Achieved 2nd highest mark in the Northern Sydney Region The Diploma covered all aspects of microcomputer systems including information.

Bachelor Of Business, Major: Accouting, Sub Major: Business Law

Activities and Societies: UTS Hang Gliding ClubCompleted degree with a Credit average. The degree was completed with a mix of full time.