Possesses more than 15 impactful years of client services expertise specifically tailored to supporting strategic marketing and sales initiatives. Dedicated to client success and consistently praised for being an involved leader for both emerging and major accounts within the call center industry. Focused on the ability to leverage industry benchmarks on performance, and to better identify key resources and lead management processes that drive effective contract execution.A competitive individual with go-to-market initiatives for companies including Candera, Aruba Wireless, Sonexis and Blue Coat, and has been recognized as an early adopter in executing real-time response management and integration data processes with major clients. She has also facilitated outstanding support on Lead Generation sales and marketing campaigns for Fortune Enterprise companies.