Anna Lay Email & Phone Number

Kansas City, Missouri Area

- Successfully identify Asset types from the As-Built schedule- Accurately perform routine data entry within the related data fields and capture them into import templates- Utilize imaging software to capture images for identification and import- Evaluate import for accuracy- Establish and maintain interpersonal relationships with co-workers- Assist team members when individual work has been completed- Process customer and account source documents by reviewing data for deficiencies resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data- Tests customer and account system changes and upgrades by inputting new data

As a Platinum Realty agent, Anna has made the decision to work for one of the fastest growing real estate companies in America. Platinum Realty agents understand the value of their clients and strive to deliver exceptional customer service. She has had many years of experience in all areas of customer service; so providing an easy and stress free process for every client is her main focus. Anna is a graduate of the University of Central Missouri and holds a Bachelor’s of Science degree in Professional Photography. With this high-level skill, she can procure professional quality photos to better promote your home and give you a leg up on competing listings. Her top priority with Platinum Realty is to show her clients that she is truly dedicated about fulfilling their specific real estate needs by giving them the attention necessary to feel satisfied and at ease during a potentially overwhelming process.

Kansas City, Missouri Area

Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome ∙ Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda ∙ Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential ∙ Provide the highest level of customer service to all current and future owners.

Lee'S Summit

1. Deliver the Client Experience by providing excellent client service with each client and associate interaction. 2. Sell consumer/small business banking products and services to clients and prospects. 3. Achieve specific sales and service goals on a quarterly and annual basis. 4. Manage client portfolio, services relationships and cross-sells all products and services. 5. Develop and maintain relationships with business partners to maximize sales opportunities and achieve sales standards. 6. Provide a board base of financial and credit services with the goal of earning 100% of the client’s business. 7. Demonstrate strong knowledge in installment loan options. 8. Obtain and ensure accuracy of all regulatory and procedural documentation. 9. Protect all client and bank information, and follow Customer Privacy and Information Policy & Procedure for communication with clients, vendors and associates. 10. Responsible for adherence to bank’s operational compliance, audit and security policies and applicable state and federal laws. 11. Maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements. 12. Interact with others (co-workers, management, clients, and vendors) in a professional and tactful manner including treating them with respect and consideration regardless of their status or position.

Overland Park, Kansas

Processes daily accounting transactions, maintains and balances the field office account and daily balances the office cash. Monitors and audits open accounts items for proper placement and balances bank statements and postage accounts. Accepts and processes millions of dollars in deposits from sales representatives and directly from policyholders. Assist in conservation efforts by contacting policyholders by telephone following the Company processes and guidelines. Completes appropriate policy transactions, thoroughly reviews and validates output to ensure accuracy. Promptly answers incoming telephone calls while being courteous and professional. Ensures processing techniques are compliant with clerical processing guidelines. Researches inquiries and provides prompt and accurate service to internal and external customers. Supports the overall goals of the office.

Warrensburg, Mo