• Revenue growth with increase in competitive market share.• To improve the customer conversion rates from leads to closed deals. • Acquiring of new clients and to ensure high client satisfaction and retention rates.• Monitor and improve profit margins while optimizing pricing strategies.• Improve the efficiency of commercial operation processes while reducing expenses and improve productivity.• Encourage and measure cross selling & upselling services.• Develop and strengthen strategic partnerships to enhance service offerings.• Foster a positive & high performance culture with in the commercial operations team.• To stay informed about industry trends and competitive landscape by using market intelligence.

• Research and contrive course contents.• Assisting with various departmental duties and providing academic support at cross functional level.• Representing the Academia(s) at conferences and delivering presentations when necessary.• Teaching and supervising graduate students.• Providing demonstrations and supervising field based projects and case studies.• Answering questions in class (On-line & On-Site).• Providing Academics, Examinations and Department Heads with feedback on student progress and grades• Attending faculty and departmental meetings and voicing concerns or providing suggestions for improvement.• Knowledge and experience of Web Based Instructional Technologies.• Has the ability to teach and train students with diversified backgrounds.

• Research and contrive course contents.• Assisting with various departmental duties and providing academic support at cross functional level.• Representing the Academia(s) at conferences and delivering presentations when necessary.• Teaching and supervising graduate students.• Providing demonstrations and supervising field based projects and case studies.• Answering questions in class (On-line & On-Site).• Providing Academics, Examinations and Department Heads with feedback on student progress and grades• Attending faculty and departmental meetings and voicing concerns or providing suggestions for improvement.• Knowledge and experience of Web Based Instructional Technologies.• Has the ability to teach and train students with diversified backgrounds.

 Responsible for teaching subjects to BBA Classes and designing / assigning / implementing Field Assignments for students Recognizing, respecting & nurturing the creative potential of each student; responding to the queries in a spontaneous manner; assessing students' work for internally assessed components of professional qualifications. Organising & developing, or obtaining, training procedure manuals, guides and course materials.  Coordinating with the faculty members for updating the prevailing curriculum / syllabus. Preparing papers; supervising test examinations for the students,conducting performance evaluation tests and providing detailed feedbacks on areas of improvement. Providing leadership to teaching and administrative staff ensuring high quality of orientation & teaching.

• Develop extensive product expertise and maintained an up-to-date understanding of products.• Work with 02 AMs and 04 BDAs team and 09 customers per day to ensure organization standards were met.• Monitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.• Ascertain customer needs through market survey and customized product and services offerings to meet customer requirements resulting in increase in sales by 18% and repeat business by 10%.• Developed a framework to effectively manage sales forecasts, resulting in improved accuracy in sales projections and maintenance of optimal inventory levels.• Achieved 95% customer satisfaction rating for transparent communication and keeping customers informed of their problem resolution status.• Established relationships with new prospects and increased sales channels, resulting in an additional 23% gain in revenue through new products or services

Responsible for:o Increasing Sales & Revenue of company's Products & Services by achieving the targets set for the assigned area.o Developing, modifying & implementing sales strategies on regional basis.o Establishing, maintaining and expanding customer base and servicing the needs of existing customers.o Setting Sales Targets for team as a whole. Expanded business opportunities through various routes to market Administered team's performance and motivated them to reach targets Established, maintained and monitored sales channels (Franchise, Distributor & Retail) Accountable for growing and maintaining market share by winning back the churned PTCL customers Examined & negotiated with Corporate Customers to opt PTCL Products and Services as per their actual needs and requirements.  Ensured participation by PTCL in different events / exhibitions (BTL & TTL) on assigned area / regional basisSignificant Highlights:o Stellar in positioning BTL activities (Float, D2D & KIOSK) so that bulk sales are made with mass awareness of the PTCL’s Products & Serviceso Actively handled customer queries / problems and efficiently provided desired remedial measures

 Accountable for the development of strategic activities and promotions in cooperation with distributors and dealers that will result in the successful achievement of Indirect Sale channels growth To ensure the achievement of assigned Indirect Sales Channel targets & quotas Developed a clear understanding of individual markets and the sales / promotional needs and opportunities. Responsible for sales development of current business partners as well as inducting new partners Looked after the expansion of strategic activities & sales promotions in cooperation with SnD Channels.Significant Highlights:o Pivotal in completing Customer (New / Churned) Survey in Karachi as assigned by PTCL H/Qtrs under the directives of President PTCL

 Responsible for engaging and acquiring new customers using various techniques and approaches. To work closely with external Advertising & Designing Agencies and spearheading exciting and effective campaigns Used consumer insights to guide the marketing campaigns to create profitable BTL campaigns Accountable for conceiving and coordinating commercial / marketing campaigns alongside business partners To execute market research and be responsible for benchmarking of target markets & analysing company products in relation to the competitor’s offerings. Maximised the use of company CRM and other marketing assets / tools such as Digital Customer Acquisition and Social Media Marketing Significant Highlights: Essayed a key role in designing, implementing and controlling B2B sales of PTCL EVO (3G & Nitro) sales to:o Mehran University of Engineering & technology (MUET)o University of Sindh.o The City School (TCS), Mehran Region

 Classified & developed new markets for the CC&IN products.  Improve and implemented Commercial Strategies.  Plan, execute and control promotional & sales strategies. Create reports and presentations for use within and outside of PTCL. Responsible for allocating Sales Territories to Distributors Company Sales Force while collecting Competitor’s data through Marketing Intelligence. Mentor and direct Tele-Marketers and Help Line Staff. Significant Highlights:Instrumental in designing, implementing & controlling:o Distributor Network (IBL & UDL) for PTCL Calling Cards at Retail Level. (B2C)o Regional marketing of PTCL Conference Call, UAN & Toll Free Services to Corporate Customers (B2B)

 Responsible for achieving assigned targets and goals within the stipulated time period Implemented promotional & sales strategies and worked on different promotional tools while devising strategies. Supervised market activities to assess the competitor’s presence and their offerings. Accountable for prediction of sale forecasting and execution of survey & research in view of the respective markets.Holds the merit for launching: o PTCL Pre-Paid Calling Card (PPCC), Bill Payment Card and Aasan Card in Southern Region.o PTCL Conference Call & Toll Free Service (0800) in Southern Region.

• Analyzing the Market Potential• Conducting negotiations.• Development of new Clientele while maintaining the existing ones.• Conduct Inspection of Cargo Terminals.• Reviewing of Operational Reports and Records.• Execution of Safety Ensurance Procedures at Cargo Terminals.• Negotiations and finalization of Cargo Movement with Foreign Partners.• Finding out and to discuss the causes of irregularities.• Productive Advise rendering to Business Entities regarding Freight movement and rates.