 Supervision and administration of stable operations and ensure smooth flow of operations on daily basis. Conducting meetings on regular intervals to guide and supervise employees. Ensuring hygiene of stable premises and ensure all activities are done on time. Interacting with clients and maintaining cordial client relations and ensure customer loyalty.

• Leading a team of 12 people, including the sales head, the city head, and 10 sales executives, to achieve its given sales targets• Conducting customer acquisition and engagement campaigns• Implementing innovative concepts inside the brand in order to find new market prospects• Ensuring that the brand was consistent across all marketing platforms• Ascertaining all advertising requirements are met• Driving specified marketing goals and designing and implementing marketing strategies that fit with them to ensure that all corporate objectives were met• Monitoring sales and marketing analytics to forecast the latest marketing trend

• Extending appropriate solutions to our consumers based on their requirements• Played a key role in hiring, coaching, motivating, and mentoring a team of sales representatives to success• Developed and strengthened client connections through generating leads• Attained company objectives by effectively planning, creating sales targets, analyzing performance data, and estimating future performance• Fostered personal leadership, hiring, and training capabilities while ensuring the team's efficient sales strategies to accomplish revenue goals• Strategize sales objectives for the department on a weekly, monthly, and yearly basis.

• Making reservations for customers based on their various requirements and budgetary allowance• Selling and promoting reservation services• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats or accommodations• Develop and implement various sales strategies to ensure an optimal level of occupancy and rates at the facility and ensure a timely response to all customer requests• Administer all special requirements of guests at the time of arrival and monitor all queries for delayed crew requests according to required policies and procedures• Change the nightly rates, rate codes, and charge for OTA reservations purchased in advance• Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests• Educate retailers on Verizon services and products, monitoring inventory levels, advertising budgets, and product displays to ensure maximum exposure.

• Greeting guests upon arrival and making them feel welcomed• Administering check-ins and check-outs• Providing front desk services to guests• Assigning rooms and taking care of administrative duties• Deliver mail and messages• Processing guest payments• Coordinating with bell service and staff management• Training of new team members• Concierge-related duties• Other responsibilities as delegated by the Front Office leadership team.