Responsible for spearheading corporate process on solutioning, leading a team of directors and managers to assemble Integrated Facilities Management Services solutions that incorporate staffing, technology, sustainability, financial, and health & safety considerations, for complex integrated facility management portfolios resulting in 46% win rate.• Enable and demonstrate strategic and organizational agility as well as effective negotiation techniques bringing data, insights, and strong interpersonal skills to influence a wide range of decisions in a fast-paced environment.• Aid in design and assist in the delivery of efficient and cost-effective processes for due diligence and transition of all Hard IFS operations across all industries.

Volunteer with IFMA Foundation, non-profit organization, to make Facility Management (FM) a career of choice.• Author and creator of the FM Ambassador Speaking Kit, built in collaboration with IFMA Foundation and ImageMedia.• Formerly served in the capacity of 2nd Vice Chair/Treasurer (July 2022-June 2023)

Delivering solutions reflective of industrial engineering principles in efficiency to drive continuous improvements in operation, business development, asset management and maintenance to help organizations accomplish their Facility Management goals aligned to their people, business, community, and property objectives.• Secure contracts for facility management student engagement sessions with secondary schools and higher education institutions as keynote speaker and educator.• Contract as an instructor for Gordian teaching construction and cost estimation and for IFMA facilitating and teaching Essentials of FM in-person and online courses.• Consult as Project Manager for residential BRRRR investments managing full project and contractors including the creation of design, tracking project completion, analyzing contractor proposals, and awarding contracts.

Responsible for developing Integrated Facilities Management Services solutions that incorporate staffing, technology, sustainability, financial, and health & safety considerations, for 16 large, distributed, global occupier portfolios falling within Fortune 500, Global 500 or Europe Top 500 lists.• Lead client solution meetings with client decision makers for ISS to build a strategy that supports client’s strategic market goals.• Work as lead in redlining RFPs, developing SOWs, establishing SLAs/KPIs to facilitate a cohesive competitive solution, costing technical solutions, and introducing partnerships in service delivery.• Build staffing and operational solutions for corporate, manufacturing, pharmaceutical and retail clients supported by technology and analytic software solutions to streamline workplace experience and facility management processes.• Model baseline data for benchmark metrics in proposal solutions to price staffing, account support, and technology solutions.

Served as Government, Seniors, Sports & Leisure, and Schools segments’ business development and subject matter expert for FM with solution development, proposal creation, cost estimation, and client sales presentations.• Secured $29M contract by providing detailed proposal analysis and connecting in-house resources for support.• Co-led development of community response offer for business continuity and emergency preparedness, tying in strategic government agencies and other non-profit entities in response to Covid-19.

Led team of engineers and project managers to leverage latest technology in industry to combine soft and hard FM service solutions for commercialization to specific market or industry in North America.• Achieved $10M annually in new FM business, facilitating newly developed services and offers.• Established 11 new services by incorporating varied collection of elements: safety, sustainability, mobile technologies and apps, internet of things (IoT), user experience design, vendor management, data analytics, resiliency, process improvement, robotics, and other emerging technologies.

Provided leadership and direction required to construct, improve, maintain, and coordinate corporate wide environment of quality assurance and Total Quality Management (TQM) associated with FM in healthcare facilities.• Implemented Quality Management systems, policies, best practices, and key performance indicators for 84 healthcare facilities, delivering continuous improvement at site management level. Tracked quality improvements at 19% from baseline survey data after only 5 months of implementation, achieving overall improvement of 37% after 1 year.

Refined brand development of Campus Services (approximately 200 colleges and universities) for process and standardization of Plant Operations & Maintenance (POM) / Engineering on-site teams regarding mechanical, plumbing, electrical, structural, sustainability, safety, and energy and CMMS utilization. • Conducted Facilities Condition Assessments and Kitchen Equipment Condition Assessments, helping build client's future infrastructure / capital action goals for deferred maintenance, capital renewal, capital improvement, energy conservation, and continuous improvement initiatives.• Chaired 2012 Campus National Conference and developed 3 educational seminars regarding Facilities Management, focusing on new codes, regulations, processes, and technology from Sodexo, the Industry, and government organizations (i.e., EPA, OSHA, NEC, NFPA) for 189 managers.

Managed 9 Project Managers and Industrial Engineers in drafting, development, and implementation of facility service contracts for Naval installations in Southeast region of United States totaling over $3B base operations.• Completed development and procurement for 3 largest Base Operating Support (BOS) contracts in NAVFAC, located in Florida; Georgia; and Cuba, for general use buildings, military hospitals, water vessels, prisons, dining buildings, residential spaces, academic areas, magazine storage areas, and emergency spaces.• Chaired Technical Evaluation (TEB) and Source Selection Boards (SSB) for award to contractors for facility service contracts in procurement and acquisition process.

Senior Industrial Engineer/Project Manager for multi-million dollar Navy Base Operating Support contracts involving Facilities Engineering, Acquisition, Construction, Demolition, and Support Services. • Consulted as project manager and advisor to Operating Directors of Military Hospitals, Public Works Officers, and Logistics Officers across 12 states and Caribbean, delivering oversight, guidance, program management, and leadership in operations of facilities, performance measurement, quality management, continuous process improvement, requirements determination, and all aspects of acquisition and logistics for issuing and renewing service contracts in accordance with codes, regulations, processes, and technology (i.e., state, local and federal regulations; DoD requirements; TJC; OSHA; EPA; NFPA; and NEC).• Functioned as lead instructor and trainer for Southeast region with 98.8% approval rating for instructing employees in accordance with Department of Navy contract policy / regulations and for classes: Performance Work Statement Development, Performance Assessment Representative, and Cost Estimation.