Alex Jones-Duffey Email & Phone Number

Fishers, IN, US

• Met regularly with executive business stakeholders and user councils to understand emerging customer and business needs, and collaborated with solution engineering to deliver new products, features, and capabilities.
• Established an IT Product Management framework which utilized Agile best practices for prioritization and planning, standardized team workflows and processes, and implemented team delivery metrics to measure team.
• Built and maintained of Product Roadmap for in-house products including CRM, Servicing Module, Deal Structuring Module, and Mobile App, and provided delivery oversight by removing roadblocks, driving accountability.
• Led the organization in its first PI Planning ceremony which aligned software developers and business stakeholders to a shared product vision and roadmap, forced trade-off discussions, identified program risks and.
• Created Product Owner career path to encourage team members to grow skillsets, expand knowledge-base, and pursue development opportunities which would enable career growth and talent mobility

San Antonio, Texas, United States

• Drove implementation of the Bank Data Platform Transformation by guiding the overarching Vision and Strategy, communicating status of key milestones and deliverables, removing executive-level roadblocks, and driving.
• Set annual performance goals for each team member and monitored individual progress through quarterly check-ins, regular 1:1s, and observing team/stakeholder interactions, coaching where needed and taking corrective.
• Led multi-year transformative effort to re-structure the IT Agile Delivery Model within Bank Data by adding key SAFe roles and re-aligning 26 IT Agile Teams across 11 Agile Release Trains and multiple Development Value.

• Lead strategy and planning efforts for several key initiatives including Bank Data Platform Transformation and Data Mart Optimization, providing strategic guidance and overseeing implementation across multiple teams to.
• Successfully migrated over 400 users and ~200 reports, dashboards and business processes across multiple organizations to a new cloud-based data source (Snowflake) before retiring a legacy data warehouse containing.
• Received business case approval for a $4.3M effort to optimize existing Data Mart Architecture by influencing key executive stakeholders and creating alignment on Business Outcomes, Scope of Work, Budget, Timeline and.

San Antonio, Texas

• Worked with Scrum teams and governance partners to architect and build Data Assets via ETL pipelines to support the development of Business Intelligence solutions for Experience Owners and Product Managers
• Managed several Bank Data Product Backlog(s) by proactively capturing the data and analytics needs of the business, translating business needs into development Features, refining business and technical requirements.
• Built and enhanced several data pipelines to feed a Pricing Optimization Engine which enabled Product Management to make strategic pricing decisions for Deposits products and achieved an estimated $11M in business value
• Founded Product Owner Community of Practice which quickly expanded to include over 50 Product Owners across the Bank

• Drove implementation of multiple business initiatives within the $300M Employee Experience Portfolio by shepherding proposed business solutions through ideation, building out project plans, coordinating resources.
• Developed a strategic model to measure Employee Experience which provided valuable insights into the driving factors of employee sentiment and measured the impact of key business initiatives on Employee Experiences and.
• Proposed adoption strategy, gained executive buy-in, and implemented Agile Ways of Working across HR which optimized cross-team planning, maximized the use of resources, and accelerated value delivery

San Antonio, Texas Area

• Coordinated multiple company-wide Wellness Programs and Events to include management of schedule, budget, resources, and communications
• Managed the USAA Personal Training (PT) Program to include Staffing, Payroll and Performance Management for a team of 10 personal trainers
• Responsible for Fitness and Recreation Asset Management- building and maintaining an inventory, conducting yearly audits to keep records up-to-date, and forecasting asset retirement/replacement for Annual Budget Planning

San Antonio, Texas Area

• Educated customers on the physiological effects of a variety of different products, ingredients, and compounds currently found on the market and assisted customers in developing a supplement regimen based on individual.
• Opened 2 new stores, one of which became one of the highest grossing GNC franchises in the country within the first year of operations

Master Of Business Administration (M.B.A.), Project Management

Bachelor Of Science (Bs), Kinesiology And Exercise Science