In my role as a Principal at ClearSkiesCRO, I specialized in providing CXO services such as product development discipline coaching, product pricing, security certifications, and competitive strategies. I led initiatives to enhance productivity, efficiency, and revenue growth through innovative strategies and analysis.

As CTO at GoDeskless, I restructured the executive team, bringing in sales leadership to steer growth while focusing on technology and innovation. I aligned product development with a sales-centric model, driving revenue through agile methodologies and quarterly release cycles that improved collaboration across product, marketing, and sales through structured and disciplined product delivery.I managed development budgets, created accurate forecasts, and enhanced our platform with AI and ML, transforming GoDeskless into a true AI-driven FSM solution. Expanding market reach, I delivered integrated solutions with Freshworks, Zendesk, and ServiceNow, and managed the ISV partnerships. I developed a unit-cost analysis framework and created SaaS pricing templates to maximizing margins.During my tenure, I secured SOC-2 Type-II compliance, optimized SaaS infrastructure to reduce costs by 27%, and introduced analytical frameworks to measure productivity that improved product delivery efficiency by 32%, accelerating growth.

I founded GoDeskless Inc. to launch an AI-driven, all-mobile Field Service Management platform. Starting with just two employees, I grew the company to a team of 37, secured $2.2M in funding, and reached $1.3M ARR by 2023. Today, GoDeskless is a powerful AI-based FSM solution with strategic partnerships, including Salesforce, ServiceNow, Zendesk, and Freshworks, with additional CRM alliances in progress.As CEO, I led early product development, established a competitive "co-opetition" strategy, and managed board operations, budgets, and investor relations. I developed our go-to-market and sales strategy, securing global enterprise clients such as Tata Motors, Bechtel, Volvo, and Carrefour. By building a strong leadership team across development, marketing, and revenue functions, I’ve ensured a robust foundation for GoDeskless’s long-term success.

As Chief Product & Strategy Officer at Natterbox, reporting directly to the CEO, I spearheaded the development and board presentation of competitive product and pricing strategies, securing executive buy-in to drive strategic alignment. Through targeted analyst roadshows, I validated and refined our competitive positioning. By realigning the product roadmap with these insights, I led a team of four product managers to craft a development plan optimized for our resources and budget.Additionally, I played a pivotal role in the “Back to Green” initiative, leading a cross-functional team across consulting and customer success to restore customer trust. These efforts yielded measurable outcomes, including a 30% improvement in development efficiency, a 40% reduction in technology debt, and a 22% decrease in customer churn.

At Oracle, I led the APAC launch of Oracle Knowledge, partnering with regional sales VPs to drive demand-generation plans and conduct product roadshows across Australia, Singapore, Japan, China, and India. Heading a global team of 12 Product Managers, I focused on product innovation and growth strategy.In FY2012, I contributed to the business plan and post-acquisition product strategy, including pricing and distribution adjustments. My efforts boosted adoption by over 220% YoY in ASEAN and JAPAC, and I led due diligence for three acquisitions, ensuring seamless integration.I built strategic partnerships with Accenture, Samsung, and Deloitte to expand product reach and conducted sales and partner training across APAC. As a keynote speaker at Oracle Open World 2012, I presented on product strategy and social experience. Within six months, I grew the sales pipeline to over $10M, securing clients like SingTel, UOB, and Telstra.

In this role, I directed co-development initiatives between InQuira, Oracle CRM, and SAP CRM, where I played a pivotal role in creating integrated knowledge solutions. Leading the Oracle integration, I helped scale the business to $18M in co-sales, working with clients such as Apple, NetApp, Comcast, eBay, RBS, and Citibank. Later, I spearheaded the platform integration with SAP, contributing to Oracle’s acquisition of InQuira to retain high-profile customers.At InQuira, I built and led a product management team, focusing on applications and platform product managers to enhance product development. I was also part of the due diligence team during Oracle’s acquisition, ensuring a smooth and successful M&A process. I regularly engaged senior stakeholders at top-tier clients like Apple, eBay, Comcast, Citibank, and Whirlpool to clearly communicate the program’s value and benefits.Additionally, I guided the 'Back to Green (B2G)' team in delivering customer success initiatives, turning customers into strong advocates for InQuira. I presented product roadmaps and updates to industry analysts at Forrester, aligning our progress with market expectations.By launching CRM integrations with Oracle Siebel and SAP CRMs, I drove three times Year-over-Year (YoY) revenue growth, expanding our product offerings and market reach. I’m proud to have helped catalyze a strategic shift in InQuira’s business model, transforming it from a traditional knowledge management platform into a leader in knowledge-infused cloud applications.

In my role as Director of Product Management at Siebel Systems, Inc., I led a $160M portfolio post-acquisition, filing three patents and managing OEM partnerships. I successfully negotiated transfer pricing and sunset two product lines, servicing over 1,100 large B2B enterprise customers globally.

In my role as a Principal Product Manager at Siebel Systems, I led the design and development of innovative CTI solutions, resulting in a market-leading product suite. I managed various product integrations and focused on delivering customer-centric solutions, utilizing my deep understanding of customer needs.

I started with Siebel Systems in their Technical Services organization. Supporting customers provided me an in-depth understanding of how customers approach and use the products. It helped me develop an "outside-in" thought process which was instrumental in my career as I developed customer-centric solutions and products as a product expert and an entrepreneur. At Siebel, I broadened my technical expertise to learn latest technologies such as interoperable API design, performance tuning, data modeling.