Ajoy Samuel Sircar Email & Phone Number

I am a highly skilled professional with 17 + years of experience in various domains such as Publishing, L&D, Health & Benefits, Insurance (Property & Casualty) and Healthcare with the core expertise in managing entire gamut of activities entailing to Journal Production Management, Copy Writing, Project Management, Business Development, Team Management etc. Skillful in maintaining overall budget, hiring staff, managing appraisals, evaluating performance, conducting training to the staff & motivating them to deliver excellence in sync with the organization objective.Outstanding motivator and strategist, diligent in spearheading the overall functioning of process, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level. Deft in overseeing the production processes, content of publications, communicating with academic Authors, Editors to ensure the publication meets quality standards, deadlines & project specifications. Adroit in developing workflow, schedules and optimizing process to ensure production accuracy and quality.I have hands-on experience in handling business operations related to Business Process Outsourcing (BPO), HR Outsourcing (HRO)/HR Shared Services (HRSS), Transition Management, Service Delivery and Customer Service. Adept in Service Delivery of mid/large size international engagements (North America, UK, in a framework of HRSS/HRO operating model) and Client Relationship Management.

Listed skills include Employee Engagement, Team Management, Performance Management, Bpo, and 24 others.

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  Senior Manager

  Mps Limited

  Sep 2023 - Present - Noida, Uttar Pradesh, India