Ajsa Diaw Email & Phone Number

Atlanta, GA, US

• Securing stable housing for 150+ individuals and families facing homelessness through personalized case management, navigating complex housing systems and advocating for affordable housing solutions.
• Developed and facilitated life skills workshops for over 100 clients, empowering them with essential tools for budgeting, landlord communication, and sustainable tenancy.
• Collaborated with local agencies and landlords to expand housing options, resulting in a 30% increase in available affordable housing units for our clients in the past year.

• Leading comprehensive care coordination initiatives for 200+ patients annually, optimizing treatment plans and ensuring seamless transitions between healthcare providers within the nursing health system.
• Streamlining communication protocols between medical staff, resulting in a 20% reduction in administrative errors and a 15% increase in patient satisfaction scores within the first six months of implementation.
• Developing and executing tailored educational programs for patients and their families, empowering them with the knowledge and resources necessary to actively participate in their healthcare journey, leading to a 25%.

• Spearheaded implementation of a streamlined patient intake process, reducing waiting times by 30% and enhancing overall patient satisfaction scores.
• Established and maintained collaborative relationships with neurologists, neurosurgeons, and other healthcare professionals, resulting in a 20% increase in patient referrals to the center.
• Implemented comprehensive patient education programs, leading to a 25% decrease in patient readmission rates and improved patient compliance with treatment plans.

• Increased patient satisfaction scores by 15% within six months through implementation of targeted communication strategies and feedback mechanisms.
• Reduced patient complaints by 20% through proactive resolution strategies and the development of comprehensive patient support protocols.
• Improved client retention rates by 10% by fostering strong relationships with key stakeholders, conducting regular follow-ups, and addressing concerns promptly.