Andrew Schofield Email & Phone Number

Newman, Western Australia, Australia

 Serve as first point of contact for customers to facilitate a high level of service while maximising financial outcomes for the business. Monitor activities and productivity of Technicians, provide guidance and coaching, and deliver instructions. Engage subcontractors and vendors as required and ensure delivery of goods and services occurs on time and upholds agreements and expectations about price and quality. Conduct financial transactions in line with guidelines and policy and ensure any incurred expenditure is necessary. Provide quotes and prepare invoices for jobs in accordance with Komatsu warranty policy and guidelines. Liaise with Service and Branch Managers on WIP, reporting, and safety management. Ensure all HSE requirements are met by demonstrating safe behaviour at all times and preventing any activity that may breach HSE standards.

Newman, Western Australia, Australia

 Demonstrate an advanced technical understanding of the design and function of all relevant equipment groups in undertaking machine diagnostics and repairs. Test and adjust machine operating and monitoring systems utilising relevant literature and testing equipment. Contribute as an effective team member to foster an environment of work productivity and collaboration. Generate technical reports to a professional standard utilising both Komserv and Microsoft Office programs. Provide a high level of customer service as a representative of Komatsu to and deliver positive outcomes for the customer. Demonstrate a commitment to HSE by performing duties in a manner that adheres to health, safety and environmental standards.

Welshpool Branch

Komatsu Australia is a leading supplier of earthmoving equipment, parts and service for the mining, construction and utility markets.Duties:• Carry out service, maintenance, repair, rebuilds and faultfinding on heavy mobile plant equipment including but not limited to Excavators, Dozers and Loaders in the workshop and out in the field around the Perth region.• Create, compile and develop safe work procedures (SWPs) and ensure promotion in the workplace.• Complete preventative maintenance (PM) schedules and liaise closely with maintenance teams. • Attend weekly safety meetings and complete all relevant risk and hazard paperwork including JHAs/Take 5s.• Read, interpret and understand detailed engineering drawings, schematics and plans.• Ensure all work is completed with the highest regard for all statutory and regulatory aspects of OHS&E guidelines, procedures and controls. Report and hazards or concerns and rectify accordingly.• Train, coach and mentor junior technicians and provide on the job support and guidance.