- Established and aggressively pursued company-wide goal to communicate to users clearly, consistently, and completely about their personalized recommendations, across thousands of consumer products- Planned and personally administered a continuous and actionable customer discovery program- Dramatically accelerated the combined efforts of software engineering, ML/data science, design, and product experts by setting clear collaborative goals, driving urgency, and doing hands-on work- Personally pioneered the use of LLMs to generate useful content based on proprietary data, driving a 10x increase in organic traffic over the final 2-month period before the company scaled back into maintenance mode

- Quadratic parses unstructured resume data and matches candidates with jobs, using a unique combination of classical and LLM-based techniques- Led planning, scoping, and design of working, mobile-first product; designed, tested, and implemented matching methods; performed LLM prompt engineering and contributed to data pipeline implementation- Acquired two SaaS customers through networking and prospecting

- Led product improvements that drove 40% y/y sales growth, leading to a $100 million exit by acquisition- Planned and led expansion and restructuring of product teams; hired and mentored senior PM- Led project to abstract and use product customizer UIs and backend in new business contexts

- Established and personally led continuous and ad-hoc customer discovery- Planned and led overhaul of interactive mobile design UIs, text editor, and photo book builder that effectively addressed discovered customer pain points- Collaborated with data analysis team to build quantitative dashboards and parameterized reports that gained company-wide adoption

- Led build vs buy decision, and subsequent build of completely new photo editor feature- Optimized photo adding experience, increase rate of users adding photos by 10%- Planned, led, and analyzed rigorous A/B tests, increasing purchase conversion rate by over 20%

- Lead engineer and direct manager for team of five engineers- As hiring manager, hired four senior and one junior engineers for roles across the company- Led the implementation of major customer-facing features including a greenfield custom design templating system, and improvements to core photo uploading and project saving functions- Led major software reliability initiatives, improved performance of photo uploading by more than 10x

As an individual contributor, I independently planned and implemented a complete solution for rich text editing and printing. This solution included:- A cross-browser, WYSIWYG client-side rich text editor written in JS with no dependencies except jQuery (it was 2014, and we wanted to support Internet Explorer 8!)- A server-side rendering service for generating rasterized text output at a 50+ megapixel print sizes- The data pipeline connecting all of this together in way that ensured our customers received a print that matched what they saw on the screen while designing.

Redesigned and built major new features of fulfillment, course management, and learning evaluation systems. Client and server-side work: jQuery, tinymce, jqplot, PHP/MySQL, Codeigniter.

Qmato was a web application that recommended restaurants you'd love nationwide.