Akam Pachachi Email & Phone Number

Oshawa, ON, CA

• Build and maintain strong relationships with key travel suppliers (e.g., hotels, airlines, and service providers) to negotiate competitive deals and exclusive offers.
• Analyze supplier performance metrics to determine areas for renegotiation, improving inventory quality and pricing for customers.
• Work on expanding supplier networks and diversifying offerings to meet a wide range of traveler needs in Canada, Iraq and UAE.
• Collaborate with software developers to enhance the functionality, performance, and user interface of Traveronto's online booking engine.
• Gather user feedback and analytics to identify areas for improvement, ensuring continuous optimization of the platform.
• Manage and nurture partnerships with distributors in Iraq and UAE, ensuring effective representation of Traveronto’s services and promoting its booking platform in these markets.

• Successfully launched Talabat Mart from inception, ensuring compliance with regional and international standards, resulting in the establishment of 7 dark stores within 3 years.
• Identified and established a network of warehouses across 4 cities, optimizing infrastructure for operational efficiency.
• Built and managed a multidisciplinary team including warehouse operations, category management, demand planning, marketing, commercial operations, HR, and finance, driving the successful launch and scaling of grocery.
• Developed and implemented operational procedures and KPIs, resulting in 9,000 active SKUs food and none-food combined and 2,500 daily orders.
• Executed diversified marketing campaigns across multiple channels, including "Only on tMart" deals, seasonal promotions (Back to School, Ramadan, etc.), to drive customer engagement and higher basket value.
• Leveraged customer segmentation for targeted marketing campaigns focused on customer reactivation.

• Led the launch of Talabat Food in three KRI cities from inception within a short time frame (signing with over 1000 restaurants and reaching 20,000 daily orders).
• Recruited, trained, and led a team of 25 sales members to achieve business goals.
• Established and implemented quarterly and annual sales objectives, strategies, and targets for the sales teams.
• Monitored team performance in partner acquisition, churned accounts, promotions, campaigns, and market research.
• Oversaw a portfolio of over 1,000 restaurants through dedicated account managers, securing exclusive "Only on Talabat" offers, super saver deals, free delivery promotions, and combo deals.
• Acquired key accounts, including international brands and local loved brands, and managed group-level commission rates.

• Launched an online travel booking engine in five cities across Iraq, ensuring smooth market entry and successful operations. (reaching 600 B2B and over 5,000 B2C monthly returning customers, $15mm annual revenue)
• Built and led a team of 20 in sales, customer support, local finance and operations, keeping everyone aligned with our business goals and regional targets.
• Developed growth strategies, managed budgets, and tracked P&L to meet financial targets (positive P&L in second year).
• Negotiated favorable local deals with airlines and hotels while building strong partnerships.
• Oversaw daily operations, continuously finding ways to improve efficiency and customer experience.
• Set sales targets, drove revenue growth, and executed marketing campaigns tailored to each city.

Bachelor Of Business Administration - Bba, Business Administration And Management

Diploma Degree, Agriculture, Plant Production, Diploma