Akanksha Arora Email & Phone Number

• Tutor Biology, Chemistry, Mathematics, English and French to students of grades 1 to 12.• Customize tutoring methods to better suit the needs of the individual student and cater to their learning abilities. • Guide students in prioritizing work load, test taking strategies and better manage their time to maximize their productivity. • Increased the individual student performance in various subjects by up to 30% by observing the patterns in previous assignments and tests and accordingly tailoring the student’s study plan.

Hamilton

• Provide assistance to senior patients with their daily tasks like eating, grooming, and dressing and help them with using wheelchair, completing the menu, using electronic devices, reading newspaper and making phone calls.• Help senior patients suffering from delirium through orientation and active communication to improve their hospital experience so that they can fully recover from their illness.• Carry out the plan that the nurse has designed for each patient and document how the patient responded to interventions like walking, eating and therapeutic activities and record each patient’s progress. • Ensure that older patients complete their Active Range of Motion Exercises so that they remain physically active during their stay in the hospital.

• Worked on a project that analyzed how increased water temperatures during embryogenesis affect the startle behaviour and morphological characteristics of juvenile Lake whitefish. • Led trials that recorded the response of fish to a marble drop and score those videos to understand the type of startle response and the latency period displayed by the fish. • Used a customized software (ImageJ) to measure the morphological characteristics like body length, fin size, and eye diameter of fish that were reared at various enhanced temperatures (ranging from 0 - 8 degrees celsius) during embryogenesis.• Conducted statistical analyses using Microsoft Excel and SigmaPlot to test significant differences in the type of response, latency period and total body length among fish that were reared at different temperatures. • Maintained fish embryos, larvae, and juvenile fish in the housing unit and recorded the number of hatches, mortalities and water quality parameters on a daily basis.• Presented relevant literature and the results of the experiment in weekly lab meetings and undergraduate thesis symposium.

• Assisted with research projects by maintaining Drosophila stocks according to their life cycles, preparing compounds, assisting in designing the experiment, recording research procedures and results and analyzing experimental data. • Researched on relevant topics, participated in lab meetings and gave presentations on related scientific papers and ongoing experiments. • Maintained, set-up and operated laboratory equipment like incubator, autoclave, pipetting machines and microscopes.• Ensured that the laboratory was well stocked with chemicals and other experiment related materials.• Maintained laboratory hygiene by cleaning equipment and supplies and observed laboratory safety regulations.

• Checked in patients for appointments in a timely manner, including taking payment or OHIP card as required.• Made patient appointments and managed doctors’ schedules to maximize patient appointments.• Created and maintained patient records in Oscar system, containing all consent forms and relevant documentation.• Checked reception voicemails and E-mails and ensured that all calls and E-mails were returned by the end of the day.• Addressed patient concerns with professionalism and directed them to the appropriate department.• Maintained confidentiality of all patient information to protect patient privacy at all times.

• Generated and increased sales by providing customers with exceptional customer service experience.• Maximized sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times.• Drove Coach brand loyalty by being knowledgeable about all Coach loyalty and promotional programs and consistently informing customers of each program.• Leveraged company’s tools and technology to confidently provide the customer with product knowledge that enhanced customer engagement and maximized sales.