Akanksha Kagra Email & Phone Number

Performance-driven and detail-oriented Business Systems Analyst, adept at optimizing business processes and procedures. Experienced in working collaboratively across all levels to understand and solve problems through effective use of technology. ● Business Systems Analyst with a Computer Science background.● Expertise in functional and web services testing with a solid understanding of Test planning, Test Design, Test Execution, Defect reporting and Tracking.● Successful track record in requirements gathering, analysis, quality assurance and providing technical support to stakeholders.● Extensive experience supporting various software applications related to GPS live tracking, mapping and routing, vehicle engine diagnostics, and cellular connectivity.● Hands-on knowledge and experience in training and mentoring internal teams and stakeholders.● Experienced in coordinating with multiple offshore teams. Core Skills: ● Requirement Management Tools: JIRA, Azure DevOps● Tools: MS Office 365, SharePoint, MS Visio, SnagIt, Trello, Power BI, Google Workspace● Languages: C, SQL, HTML, CSS● Database: MS SQL● Methodologies: Agile/Scrum SDLC, Waterfall● CRM Platforms: Zoho

Listed skills include Microsoft Word, Microsoft Excel, Microsoft Office, Research, and 6 others.