Akanshi Gupta Email & Phone Number

• Coordinated cross-functional teams and U.S counterparts and successfully transferred ownership of 2000+ loans to investors.• Researched and recommended process improvements designed to mitigate operational and financial risk.• Mentored 20+ people as part of the quality and training team, up-scaling and onboarding them by directly working with department heads and conceptualizing new mentorship plans tailored to various needs & learning styles of the trainees.• Operated as the sole proprietor for highly critical New York Purchase Loans and funded 500+ loans in a matter of 3 months.• Ensured successful & timely closure of cases, when the team was understaffed as a result of which customer satisfaction increased by 70%.• Brought down the process turnaround time by 30% by streamlining and redefining certain processes and rolling out best practices.

Gurgaon, India

• Analyzed past reports, customer feedback, and market trends to resolve client product issues effectively.• Produced data-driven reports highlighting product trends, evaluating new ideas' cost-effectiveness, and assessing emerging product potential.• Supported business development by assisting in lead generation activities to facilitate growth and expand market presence.

• Selected startups according to the defined incubation process and presented shortlisted start-ups to the investors.• Conducted in-depth research of the market which included understanding industry trends, start-up potential, customer acquisition strategy, and competitiveness of the space.• Assisted the finance team with the investor portfolio management of existing start-up ventures.

B.Sc (H) Mathematics, 7.27

Activities and Societies: • Part of the organizing committee of the annual fest of Film Society with a footfall of 1000-1500. • Organising.

High School Diploma, Business/Commerce, General, 93%