Managed product line of living beneficial insects, vital for indoor/outdoor Sustainable Crop Protection of fruits, vegetables, ornamentals, etc. Managed a Cloud-based Crop Scanning App (SaaS), with HA's of active Greenhouse users. Travelled across North America for client integration and initial positioning of GPS on location. Maintained healthy product lifecycles, consistently tracked ROI’s, optimized research and data management protocols, rolled out/eliminated products/features/packaging, improved forecast accuracy, lowered COGS, increased economies of scale, improved logistics, quickly transitioned procurement based on live product availability, liaised between worldwide technical/sales teams, collaborated to improve SOP's, etc.Led marketing and project directives to determine appropriate price, place/target market, and promotion/value proposition. Coordinated Tradeshows in Canada & USA. Overviewed social media posts/website for technical accuracy and notified team/public of product changes. Presented products in public environments (public webinars, worldwide tradeshows, engaged with audiences of over 100, etc.). Consistently tracked and defined SWOTs.Created and maintained technical training resources for customers and worldwide sales team, including competitive analyses, PPTs, technical databases, public memos, etc.Negotiated and closed sales agreements with Macro clients and provided in-person technical support. Trained others with AX, Syspro, CRM (Hubspot), Microsoft Office, Sharepoint, etc.

Supported largest distributor account in SW USA and expanded revenue by ~30% in first year. Managed all micro-accounts in SW through outbound & inbound calling, CRM, etc. Expanded revenue by ~20%.Collaborated with worldwide IPM experts and growers to implement and sustain specialized IPM and Pollination Crop program plans for existing and prospective clients. Strategically prospected within target market and travelled to international tradeshows. Processed all customer orders and complaints for SW North America. Closely supported Outside Sales Team and Regional Sales Managers. Provided detailed, timely solutions, while transparently communicating interdepartmentally and with clients/distributors.Designed on-boarding package for new Inside Sales team members. Created/maintained technical tools for Canada & USA to increase sales process efficiency.

Maintained all municipal hanging baskets/containers/beds and greenhouses through temperature control, use of landscaping machinery, pruning, weeding, watering, dead-heading, transplanting, planting, fertilizing, pest management, etc.Operated a two-ton water truck to apply fertilizer to multiple municipal locations, including maneuvering in tight downtown spaces at peak hours, while complying to all safety procedures.Regularly lifted over 50 lbs. and operated all types of landscaping equipment.Manually labored in extreme Southern ON heat and humidity.Interacted with the public sector as a representation of the Municipality of Leamington.

Recorded sensitive data for the Alberta Health Services Primary Data Support Analytics Department.Conducted personal interviews with a wide variety of patients across Alberta while accurately following research protocol.

Awarded the "Keg Oscar" for best Dining Room Server in 2015 (City-Wide Peer Nomination).Sustained detailed knowledge of menu items and ingredients to drive sales.Collaborated with the kitchen through POS System.Maintained extensive loyal clientele.Trained new servers in both dining room and bar.