Akarsh Srivastava Email & Phone Number

Bengaluru, Karnataka, India

India

• Led a team of 10 members and provided leadership & direction in the areas oftechnology and product development to facilitate & enable growth and businessagility.• Achieved a 50% decrease in the update time by automating the manual updateprocess through Python.• Increased efficiency by automating the QA process, ensuring on-time delivery ofchanges with 0 defects.• Formulated and executed strategic plans for product development, utilizing tools likeMS Project and Azure DevOps.• Acted as the product SPOC for the client and the servicing teams, involved in budgetestimation for projects, and conducted daily scrum calls following agile methodology.• Presented functional solutions/options to clients, worked in a global team, andmanaged user expectations effectively.• Managed a $500,000 account with a team of 10, assessed team performance onvarious metrics to assure smooth management and created PBI reports to monitorteam’s operational efficiency.

Mumbai, Maharashtra, India

Project Lead• Worked closely with different stakeholders to define project scopes and develop high-level project schedule resource plans for implementation projects and change requests. • Tracking product development status using Jira and conducting daily scrum calls.• Implemented rigorous quality assurance measures to guarantee the delivery of high-performance, reliable SAAS product that meet or exceed industry standards.Tool Development & Delivery• Directed an 8-member functional, technical and QA team in spearheading the development and delivery of a custom Insurance Agent Onboarding SAAS tool, tailored to the requirements of a prominent insurer in India.• Converted business requirements into user stories for the engineering team's understanding and implementation.• Prepared wireframes and design for the product. • Formulated team strategies and effectively communicated project deliverable timeframes and benchmarks to clients.Team Skill Building• Mentored junior team members and facilitated onboarding process with periodic training sessions.

Ho Chi Minh City, Vietnam

Onsite BA - Vietnam & Malaysia• Acted as the intermediary between the client and the project team.• Collected comprehensive business requirements and use cases, preparing documents such as requirement understanding documents (along-with user stories), test cases, UI wireframes, and illustrations. • Established, documented, communicated, and enforced practices for release management, rule configuration, and development.Development & Delivery• Formulated tailored rules in accordance with the client's objectives and worked closely with both the backend development, functional and QA teams to ensure the successful delivery of the requirements.Business Development• Closely worked with clients to generate additional project opportunities and expand the tool's scalability.Production Support• SPOC for production support and maintenance activities.• Upgraded the product version to incorporate additional features and increased flexibility, catering to the client's needs.

Mumbai Area, India

• Administered diverse IT projects focused on customer communication, claim pay-outs, and policy underwriting, evaluating the business implications at each projectphase and closely monitoring progress to ensure alignment with deadlines,standards, and cost targets.• Defined project goals and scope, developed detailed work breakdown structures(WBS), and fostered shared accountability for achieving project milestones.

Lucknow Area, India

Motor Own Damage Claims Handling.Motor Underwriting.

Master Of Business Administration (Mba), Insurance Management, 5.2(1St Year)

Activities and Societies: Organizing Committee member of Manthan-Annual Management & Cultural Fest, Organizer Committee Member.

Bachelor Of Technology (B.Tech.), Electronics And Communications Engineering

Science