Americas 1- Consumer Goods and Life Sciences

Responsible for organizing marketing events, case competitions, industry interactions, engaging students in workshops & Publishing Annual Magazine

Responsible for organizing college and national level quiz events

• Developed an Account Map of client to understand the challenges being faced by the AutomotiveManufacturing Corporation and devise strategic focus areas for the organization• Identified new service offerings possibility by Wipro to the client in the fields of AI, Analytics, IoT andBlockchain by conducting secondary research to understand the market trends• Prepared Wipro Point of View with solutions and services that will provide the client with Supply ChainTransparency and Visibility and help in reducing the overall warranty spend• Tailored Analytics use cases to build business analytics capabilities within client’s organization to enable data driven revenue optimization using predictive analytics techniques• Gained a good knowledge of the Automotive Industry- its challenges, the market trends, thetechnologies being used, and the technologies being developed• Obtained a good understanding of how Industry 4.0 is changing the way businesses are beingconducted and how it can be leveraged to build a better and robust future

• Conducted Qualitative and Quantitative Primary research on quality and production problemsbeing faced by Piston and Shaft manufacturers in India, China, United States and Europe• Identified leads and prepared Questionnaire for collecting descriptive data from Piston and Shaftmanufacturing companies to gain insights into kinds of quality inspection systems being used by them

• Certificate of Appreciation on ability to research on finding new ways to fix things for the Colton's terminal long standing network issue• Attained Customer Service Excellence Award for Service Excellence in Downstream Delivery • Responsible to solve IT issues pertaining to the Downstream business of an Oil and Gas Company to minimize the downtime while working on Incident/Problem/Change tickets• Worked on Service Now ticketing tool to track operation processes and maintain knowledge base• Executed IT general controls, maintained and updated related documents for the same• Identified automation opportunities for health check and monitoring activities for a prime application, decreasing weekly execution time from 2 hours to 5 minutes• Prevented a priority 2 incident to be escalated to a major incident and saved 10 million of dollarsfor the U.S. pipeline business, strengthening customer trust in the IT support team• Carried out migration of an application from legacy server to the Microsoft Azure platform• Trained and successfully enabled four members of my team by providing the requisite knowledge to support and maintain applications in the Trading and Supply Portfolio• Resolved 3 long pending issues within a month- replacing the workaround with a permanent solution and reducing manual work for the business, thereby saving precious customer time• Handled major incidents meetings and bi-weekly reviews with Business representatives and vendors• Performed Kepner-Tregoe analysis for the reoccurring and major incidents to identify the RCA• Worked on technologies such as RedHat Enterprise Linux, Oracle and MySQL DBMS• Collaborated with various cross-functional teams to work on resolving system wide incidents