As the Head of Marketplace Business at Urban Ladder, I lead the revenue and P&L of Multi-brand business on Urban Ladder E-Commerce and Retail furniture platform, managing over 250 brands, 75 product subcategories, and 90k+ SKUs. With a PGDM in Marketing and over ten years of experience in B2C/B2B Sales and services, Product development, Key Account management, Client relationships, I have a strong background and diverse exposure across major industries.I spearheaded the launch and scale-up of Urban Ladder's After-sales services and Value-added services business, building the core team, brand partnerships, driving the business development activities, revenue targets, and creating customer value. Previously, I also launched and spearheaded TVS Electronics' B2C on-demand services platform, TVSE AssurE, piloting the product development, marketing, customer engagement, operational coverage, and business expansion. I am passionate about delivering innovative solutions, enhancing customer satisfaction, driving growth and profitability for the organizations I work with.