1. Website Management and Maintenance:Product Listing and Description: Creating and uploading appealing product descriptions with accurate details and specifications.Inventory Management: Updating product availability and managing stock levels to ensure accurate presentation on the website.Website Navigation and Design: Assisting with improving website usability and visual appeal to enhance user experience.Technical Support: Troubleshooting basic website issues and ensuring smooth website functionality.2. Sales and Order Processing:Processing customer orders: Taking orders, verifying payment information, and confirming order details.Handling customer inquiries: Responding to customer questions about products, orders, and delivery via email, phone, or chat.Order fulfillment: Coordinating with internal teams to ensure timely and accurate order fulfillment and shipment.Returns and Refunds: Assisting with customer returns and refund processes in accordance with company policies.3. Marketing and Customer Engagement:Social Media Management: Posting engaging content and managing the company's online presence on social media platforms.Email Marketing: Creating and sending promotional emails to drive traffic and sales.Customer Loyalty Programs: Contributing to initiatives that build customer loyalty and encourage repeat purchases.Market Research and Analysis: Monitoring competitor activity and analyzing customer data to inform marketing strategies.4. Data Analysis and ReportingSales Data Analysis: Tracking and analyzing sales data to identify trends and opportunities for improvement.Website Traffic Analysis: Monitoring website traffic and user behavior to optimize website performance and conversion rates.Reporting and Presentations: Preparing reports and presentations to communicate key findings and insights to stakeholders.I am actively involved in new technologies and improving my skillset along with working in live project.Skillset -Database (SQL), MS Excel, Power BI.