AkashBanswani Organizational Experience 1. JANA SMALL FINANCE BANK LTD-Kalyan Growth path: 16th December to 27th October as Customer Relation Executive-Operations 28th October to Till date as Branch Operations Manager Duration: 16th DEC 2020 TO TILL DATE As Branch Operation Manager role Observing Daily Operations like Cash, Clearing , Transfer Electronic Clearing Service/ Real Time gross settlement systems (RTGS)/ National Electronic Fund Transfer(NEFT), Cash Deposit( CD Fixed Deposit Receipt (FDR), account opening & service with a team of Tellers and CRE Handling Internal and External audit , Provides data and verses audit ueries. Also ensures resolution of customer complaints / issues within the prescribed TAT also review the Branch Operations Reports, Vault Register & tracking exceptional transactions – anti money laundering – AML alerts and ensure compliance with banking rules, regulations and procedures Lead generation of Current account and Savings account Through The CRE”s and Tellers. Ensure resolution of Complaints within the TAT register on under Phone banking and On Email Learning and Development of CRE’s & Tellers : Training & Certification in various process related areas ( Example: Risk , Fraud prevention, Banking Regulations etc.) Average Score of Structured Visit Reports & Monitoring of office accounts .

Handling of cash & other transactions on daily basis. Processing of various payments & transactions in branch Handling various Stock Inventories & maintaining registers. Awareness about Digital Banking Rectification of observations raised in Internal & Structured Audits Handled Teller Counter & knowledge of all cash related transactions in line with Compliance

FRONT DESK OFFICER AND TELLER ( CASHIER) .

i was working as an cashier and accountant in heera panna kids world... that was first job and learnt alot from this that how to speak with customers and how to deal with them in a tough situations..... and learnt alot in accounts that how to manage files and how to manage cash counter........