Akash Bhatnagar Email & Phone Number

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India

Hyderabad, Telangana, India

Bengaluru

New Delhi, Delhi, India

Muscat, Oman

Worked as IT SYSTEM ADMINISTRATOR in KEMPINSKIHOTEL MUSCAT, OMAN since June 10th 2018 to June 26th2019.JOBS RESPONSIBILITY. Managing all documentation like USER CREATION,CONTRACT, WI-FI USER and AMCs as per policy. As per security policy, Creation Domain ID, Create GroupPolicy. Installation & Configuration of OPERA Applicationincludes report building, transaction code, interfacing oftransaction code, updating the patches etc. Installation of Navision Application. etc. Installation & maintenance in DELPHI software for Sales& Marketing. Installation & Configuration of Wi-Fi setup. AvayaController and AP also. Installation & Configuration of MICROS Symphony,Epson KOT Printer, Epson Check Printer, Micros Tablet. Installation & Configuration of Avaya Phone 9608, 9611,9621 through VLAN Manage the Details of Inventory, User Account Manage all servers. Working on domain server. Mail configuration on GMAIL Attended the Guest calls regarding phone &Wi-Fi. Taking signal testing of daily basis. Taking all charge in absence of HOD. Working likeActing Manager. Creating daily basis, it related issue reports and rectifiedit. Installation & maintain network printer & scanner. Working on Triton Paytrax CMS Application Working on Veritas Netbackup software and uses. Co-ordinate the Oracle team for rectification of Opera &Symphony Errors & all software also.

Faridabad, Haryana, India

 Worked with (Pre-opening) RADISSON BLU FARIDABAD, HARYANA, INDIA as IT SUPERVISOR (2nd Command of Department) since September 26th, 2016. I have experience of 2 months as HOD.JOBS RESPONSIBILITY• THIS IS PRE-OPENING 5 STAR DELUXE HOTEL and I am working here from PRE-OPENING. Responsibilities given below:  Installation & Configuration of OPERA Application. Installation of Alif systems BOSS, PRISM IMCS, EWIT. etc. Installation of Prolofic, Material Control. Installation & Configuration of Wi-Fi setup. Aruba 7205, Aruba AP 205H, AP 215, 24 Online & Manage also. Installation & Configuration of MICROS Symphony, Epson Kurti Printer, Epson Check Printer. Installation & Configuration of Digital Phone, Analog phone & IP Phone PRI, Lease line etc. Manage the Details of Inventory. Manage all servers. Working on domain server. Mail configuration on webmail & clients like systems, android phone, Iphone etc. Mail configuration on exchange. Attended the Guest calls regarding phone & wifi. Take backup of all servers. Taking signal testing of daily basis. Taking all charge in absence of HOD. Creating daily basis it related issue reports and rectified it. Installation network printer & scanner. Working on Triton SMS Application, Escap SMS Application. Working on Knowcross Triton, Prol’IFIC. Installation of Symantec Backup software and uses

Crowne Plaza Rohini

Manage the setup of WI-FI in CROWNE PLAZA HOTEL, at Rohini, Delhi. All job responsibilities are following.Trouble shooting of Hardware and Networking are following:Daily Basis – Testing of rooms on guest floors in all shifts.Daily Basis – Testing of floors from ground to third.Weekly Basis – Testing of Switches of all the floors.Daily Basis – Getting feedback from the guest through operator.Troubleshoot any technical issue found in guest areas.Troubleshoot the problem at WIFI Network basis.Manage the application servers of Hotel.Manage the Application Systems Software, Hardware and all technical issues in Hotel including:Handling guest’s complaints and taking necessary action on a long-term basis.Installation, maintenance of application software & operating systemsEnsuring smooth day-to-day functioning of the departmentImprove and optimize the usage of Information Systems and Technology.Generating reports daily basisMain responsibility is to make sure those users (Internal Customers) as well as in-house guests are 100% satisfied with our services.Other job responsibility are following:Access the Web-Mail and Creating E-mail Accounts of New Joinees and Deleting the Accounts.Troubleshoot the problems are based on Hardware like Computer, Printer, etc.Troubleshoot the phones networks.

Crowne Plaza Rohini

Manage the setup of WI-FI in CROWNE PLAZA HOTEL, at Rohini, Delhi. All job responsibilities are following.Trouble shooting of Hardware and Networking are following:Daily Basis – Testing of rooms on guest floors in all shifts.Daily Basis – Testing of floors from ground to third.Weekly Basis – Testing of Switches of all the floors.Daily Basis – Getting feedback from the guest through operator.Troubleshoot any technical issue found in guest areas.Troubleshoot the problem at WIFI Network basis.Manage the application servers of Hotel.Manage the Application Systems Software, Hardware and all technical issues in Hotel including:Handling guest’s complaints and taking necessary action on a long-term basis.Installation, maintenance of application software & operating systemsEnsuring smooth day-to-day functioning of the departmentImprove and optimize the usage of Information Systems and Technology.Generating reports daily basisMain responsibility is to make sure those users (Internal Customers) as well as in-house guests are 100% satisfied with our services.Other job responsibility are following:Access the Web-Mail and Creating E-mail Accounts of New Joinees and Deleting the Accounts.Troubleshoot the problems are based on Hardware like Computer, Printer, etc.Troubleshoot the phones networks.

East Of Kailash

Troubleshoot the problems of HARDWARE & NETWORK in MINISTRY OF AGRICULTURE, MINSTRY OF CONSUMER AFFAIRS &FOOD DISTRIBUTION, MINISTRY OF INFORMATION & BROADCASTING and MINISTRY OF URBAN DEVELOPMENT.Trouble shooting of Hardware and Networking are following:Internet not working.Account Software (PAO) does not work due to some networking problems, software problems etc.Budget Software (E-DDG) does not work due to some network and software problems.Clients do not communicate to Local Server.Clients do not communicate with each other.Clients do not communicate to DNS Server.Network Cable unplugged.Switch cannot be working properly.Printer not working when it is in network.Excel cannot be opened due to error of visual application.Server cannot be communicating with DNS Server.Windows Installation, like Windows XP, Windows 7, Windows 8, Server 2K8 R2.Troubleshoot Hardware Problems.Install Antivirus.Install Drivers of hardware devices.Create the Network Setup as Local Area Connection for Sharing the Data.

Rohini Sector-6

Rohini Sector-24

Bachelor Of Commerce (B.Com.), Commerce, Third Division

B. Com Graduate

Diploma, Hardware, Networking, Server 2K8 R2, Ccna Linux, A Grade

Jetking Certification Hardware & Networking Professional

All Clasess 1St To 12Th, Maths, English, Social Studies, Science, Accounts, Economics

10th & 12 Both