Akash Deep Sharma Email and Phone Number

• 16 Years of sales experience.• Currently associated with TIMES Innovative Media Limited (TIMES OOH) a TIMES of India Group company. • Have been successful in establishing long term relationships and robust business models. • Demonstrated success in achieving revenue, profit and business growth objectives within rapid-change environments in diverse sectors. Sales & Business Development• Key account management both directly and through channel.• Steering bottom line profitability by ensuring most advantageous utilization of available resources.• Servicing and acquiring more values from High Net worth customer by providing them Best Products & Services to maintain & procure high quality relationship Values.• Engage with cross-functional teams and develop a robust PoA, which would help in achieving business objectives.• Strategizing business plan through customer inputs, understanding business needs and taking initiatives that will meet organizational goals. Cross Functional Team Management Skills~ Monitoring the service engineers appointed for the specified territory for the required service.~ Monitoring the Accounts department for timely collection of the payments from the customers.~ Promoting a spirit of cooperation between team members for building team effectiveness. Client Relationship Management~ Managing customer service & ensuring customer satisfaction by achieving timely delivery & service. ~ Responsible for resolving customer complaints on performance bottlenecks. ~ Providing value added customer services by attending customer queries & issues. ~ Monitoring the post service activities like follow up with the customers, service reminders and handling customer grievances for superior customer service.