Akash Kumar Roy Email & Phone Number

Kolkata, Wb, In

Kolkata, West Bengal, India

1. Design, implement, and manage scalable and secure cloud infrastructure solutions on Microsoft Azure.2. Develop and manage Infrastructure as Code (IaC) using Azure Resource Manager (ARM) templates, while setting up monitoring, logging, and alerting solutions with Azure Monitor, Log Analytics, and Application Insights.3. Continuously optimize cloud resources for performance, cost, and security, ensuring compliance with industry standards and regulatory requirements.4. Implement security best practices, including identity and access management (IAM) using Entra ID and Entra DS, network security, vulnerability assessment, and data protection with NSG and Azure Policy.5. Handle and resolve cloud infrastructure incidents with minimal business impact.

Kolkata Area, India

1. Successfully managed and maintained a complex IT and network infrastructure of 60+ branches, ensuring consistent uptime exceeding 99%. 2. Maintained a comprehensive inventory of IT assets across 60 branches in West Bengal, including desktops, laptops, printers, scanners, tablets, routers, switches, SD-WANs, and DVRs. 3. Streamlined IT asset allocation by assigning equipment to new employees and recouping assets from departing personnel, ensuring proper asset lifecycle management. 4. Delivered exceptional end-user support, resolving technical inquiries and troubleshooting issues for a broad user base across 60 branches. 5. Spearheaded new system deployments, including operating system installation and configuration according to company standards, ensuring seamless user experience and adherence to IT policies. 6. Administered Linux systems and user accounts, demonstrating proficiency in managing a multi-platform environment. 7. Maintained optimal network connectivity for all branches in West Bengal, performing troubleshooting and maintenance activities to ensure network stability and uptime. 8. Cultivated positive relationships with IT vendors, ensuring timely resolution of service requests and cost-effective procurement of resources. 9. Managed IT maintenance budgets, securing necessary approvals and ensuring cost-effective resource allocation. 10. Generated comprehensive IT reports, including daily, weekly, branch visit, monthly, and yearly reports, to facilitate IT audit compliance and strategic decision-making.

Kolkata

Project of Balmer Lawrie & Co Ltd1. Successfully migrated a company's network from a workgroup to a Microsoft Windows server domain, centralizing user and security management, improving efficiency, and enhancing security posture. 2. Delivered exceptional end-user support, resolving network and IT issues for a user base of 300, achieving a 95% satisfaction rating. 3. Provided leadership and technical support to a team of engineers across multiple locations, collaborate, remotely diagnosing and resolving IT problems, ensuring smooth operations and high team productivity. 4. Effectively prioritized and resolved network issues, minimizing downtime and ensuring optimal network performance.

Master Of Science - Ms, Cyber Security, 9.56

Activities and Societies: Convener of Student Board (2023-2024)Topper of M.Sc. Cyber security, Ethical Hacking, Digital Forensics, IT.

Bachelor'S Degree

Commerce, Computer Application