Akash Mohapatra Email & Phone Number

Gurugram, Haryana, India

Bhubaneshwar, Odisha, India

Bhubaneshwar, Odisha, India

Hyderabad, Telangana, India

Bengaluru, Karnataka, India

Investigated and managed customer return requests, conducting thorough product investigations to determine eligibility for refundsor replacements● Issued refunds or replacements to customers as per company policies and procedures, ensuring customer satisfaction and retention

Bhubaneswar, Odisha, India

*Conducting field surveys for 3 days per week by visiting door-to-door to gather data on public income and expenses.*Spending another 3 days per week in the office, working on the computer to analyze the collected data.*Analyzing the data to determine the employment and unemployment ratio within the surveyed area.*Compiling the findings into a comprehensive report and submitting it to the manager for review and further action.

Bhubaneswar, Odisha, India

Spearheaded the successful implementation of the BJP Election LED Van Campaign, leading a team of 10 volunteers and reachingover 2,000,000 potential voters● Coordinated campaign logistics and developed strategic routes to maximize voter engagement and awareness, utilizing strongplanning and problem-solving skills● Developed and implemented effective training programs for volunteers to ensure they were equipped with the necessary skills andknowledge to engage with voters● Achieved a 30% success rate in converting undecided voters to BJP supporters, contributing to the overall success of the campaign

Bhubaneswar, Odisha, India

Handled a high volume of customer inquiries and complaints, maintaining a positive and empathetic attitude in all interactions● Developed strong knowledge of Airtel products and services, providing accurate and timely information to customers● Utilized effective time management and organizational skills to prioritize and resolve customer issues in a timely and efficient manner

Bachelor Of Commerce - Bcom, Marketing/Marketing Management, General

Activities and Societies: Chess, Carrom

Deploma In Digital Marketing Strategy, International Marketing

Activities and Societies: Luxury Cars Marketing Strategy Analysis Project

Cisr, Insurance