.• Act as the Voice of the Customer's needs. Review customer feedbacks and identify product development opportunities.• Collaborating with RTE on scrum of scrums calls for cross-application updates.• Supporting the development team in tracking, escalating and removing impediments.• Participating and proposing and managing Sprint Goals.• Facilitating all scrum ceremonies - Daily stand-up, PI planning meetings, Backlog grooming meetings, Sprint review/Demo and Retrospective meetings effectively.• Identifying process improvements coming from Agile capability assessments, sprint reviews and retrospectives.• Work with the product team to groom the backlog and plan sprints.• Implemented Agile Scrum Methodology throughout the portfolio to improve communications between Engineering, Product Management, and Business teams.

Day-to-day responsibility for managing projectsInvolved in new campaign briefing as requiredInterpreting and consolidation of client briefsManaging project timelinesProviding clients with rate card cost estimates and timelines for all deliveries highlighting any risks and dependencies in meeting agreed deadlines, alongside any additional information you may require to execute the briefIdentify and advise the client of any issues concerning their Creative Agency and delivery of master files, and how these could be resolved for the benefit of the clientBriefing projects in to the various internal teams, transcreation, VO, business affairs where necessaryFacilitate multi-channel briefsManage, book and record VO sessions and manage the usageMaintain an up to date internal status sheet of all live briefs and work in productionEnsure any broadcast related tasks are in progress and will meet timelines such as clearance, broadcast codes and usage negotiation.Be the client’s subject matter expert, assisting with any queries, and advising how best to ensure briefs are delivered to the highest quality in the shortest timeframeBased on experience view overall project and decide best route for work, 3D/AE/FlameBook & brief 2D and 3D operators.Book and direct sound mixesCreating bespoke post production solution where requiredScheduling all elements of the production including editors and sound mixingEnsuring all output meets client requirements, has been through QC and is approved before release to the client.Answering client technical queries or liaising with operators or technical staff to obtain and provide requested informationWhere necessary estimating VFX/project work off rate cardAccurate estimating, billing and reconciling jobs, requesting PO’s and creating 3rd party PO

• Providing Client servicing support for Marriott chain of hotels and resorts by connecting and interacting with General manager, Revenue manager, Director of sales and marketing team over quarterly basis, providing actionable insights from reports about digital performance.• Working with Marriott International’s in-house Digital Services program for a portfolio of 35 plus hotel accounts across Asia Pacific region with main focus on Online SEO tactics including Keyword research, meta tags, content, photo gallery optimization and offline SEO focusing on Local SEO audit, Yext, Yelp, GMB, Trip advisor and Social media optimization.• Encouraging hotels to review and approve the SEO program tactics and keeping the hotel aware on successful execution.• Monthly and quarterly focus on digital room night generation, website traffic through paid, organic, direct search and different market segments.• Ensuring program timelines and quality is met by providing accurate review, approval and timely delivery of documents.• Additional digital services bundle recommendations like paid media ,Meta search ads like Expedia,Agoda,Booking.com,Expanded SEO,In language website, content and SEO optimization,Outlet marketing to improve overall digital performance with main focus on feeder market and exploring new opportunities for growth.

At Metric Fox my job revolves around consulting the clients I handle. I work as an account manager and client servicing person. I understand my client's respective requirements for marketing their brand on digital media and work around suggesting appropriate methods to do so, Create and present proposals to new and existing clients and agencies to secure business, utilizing rate card guidelines and keeping the networks best inventory interests in mind.Working with Indian and international clients.Coordinating with delivery teams for better execution of project, ensuring timely deliverable's, analysis of digital marketing activities on weekly/monthly/quarterly basis based on project requirements are few of my major tasks.

Supporting Google Advertisers across Global markets for successful creation of Adwords and Analytics campaign.Implementation of Google tags like Conversion, Remarketing,Dynamic remarketing,E commerce, Cross domain tracking,Google analytics,Tag manager GTM account creation and inclusion of all tags into GTM account.Training new joiners on Google adwords and Analytics campaign settings and code installation on different website editors and E commerce platforms.Google shopping Campaign through Adwords, Merchant centre account creation and uploading product feed complying with Google policy for successful approval of feeds.Login tickets for disapproved feed and account due to inaccurate feed information and SSL certificate issue.Interacting with Google account managers on monthly and Quarterly basis discussing the challenges and targets achievable for the quarter.Creation of reports through Sales force and reviewing teams performance for closure of tickets.

Technical support at Tesco.