Manage all aspects of Provident Fund (PF) and (ESI) benefits administrationfor all employees throughout the organization, Specialized in Ex-employees.Ensure compliance with all relevant regulations and statutory requirementsgoverning ESI and PF- contributions, transfers, withdrawals, rejections, andretirement claims.Managed employee queries related to provident fund (PF) management,ensuring timely and accurate responses for exit and active employees withinSLA depending on priority & complexity.Handling Joint declarations, Superannuation Benefits, Non-contribution period(NCP letters ) & Onsite travel periods, death claims, and Form 3A preparation.Handled escalations regarding PF discrepancies and issues, investigated rootcauses and resolved them efficiently, and implemented a systematicapproach to query management streamlining PF processes and helped inmitigating errors.Working in a highly data-sensitive environment, responsible for protectingData Privacy at all times and adhering to confidentiality requirements topromote zero breach of compliance policies.Prepare and maintain management reports & documents as per companystandards SOP. Generate and distribute PF- production and SLA reports,Assign, prioritize, and monitor team tasks.Provide desired services for ESI, E-nomination, and PF queries ensuringprompt resolution. Schedule and manage monthly calls with agendas Conductknowledge transfer sessions covering key processes as per requirement.Keep up with PF and ESI regulation changes and update internal procedures,recommend changes to the existing process using independent discretion,resulting in improved operational efficiency.

Assisted HR team with recruitment and onboarding processes, including jobpostings, resume screening, and scheduling interviewsMaintained employee records and ensured data accuracy in HRIS , payrollprocessing, employee relations, hr statutory, PF & ESI.Assisted in organizing and conducting employee training sessions.Supported HR team in benefits administration, including enrolment andchanges.Assisted with employee relations issues, including documentation and follow-up