Akashdeep Aulakh Email and Phone Number

Resolving customer queries about their group benefits.Processing claims.Processing documents for claims.Working with service providers to provide any necessary information

Customer Retention Handling critical customer issues.Handling Social Media responses for the business.Solved technical issues by troubleshooting, resolving and documenting service tickets.Collaborated closely with upper management to develop the corporate vision and roll out initiatives to meet goals.

Installing new floors.Working with industrial-level flooring including LVP and commercial carpet tiles.Installed and maintained carpet flooring.

Customer satisfaction-oriented.Manage transactions with customers using cash registers.Familiarity with electronic equipment, like cash register and POS.Track transactions on balance sheets and report any discrepancies.Resolve customer complaints, guide them and provide relevant information.

Basic hand tool experience.Adherence to all safety policies.Exceptional attention to detail and accuracy.Ability to troubleshoot, identify and resolve issues in a timely manner.Experience in the installation of hardwood, laminate, vinyl, and others.