working as Quality Engineer in R&D. Major responsibilities are:- Testing of Siemens-Ruggedcom router and switches and their Images.- Investigating customer queries and Bug Logging.- Quality check of layer-2, layer-3 features delivered- Working closely with other teams such as Product Managers, Customer Support Team and Software Team.- Presenting and explaining the features, issues and actively participating in regular meeting discussions. - Managing work on ADO and… Show more working as Quality Engineer in R&D. Major responsibilities are:- Testing of Siemens-Ruggedcom router and switches and their Images.- Investigating customer queries and Bug Logging.- Quality check of layer-2, layer-3 features delivered- Working closely with other teams such as Product Managers, Customer Support Team and Software Team.- Presenting and explaining the features, issues and actively participating in regular meeting discussions. - Managing work on ADO and Sprint.- Layer2: STP, RSTP, MSTP, Vlans, Internal VLAN, VTP and Trunking, switch learning and forwarding, MAC addresses - Layer3: ARP, L3 switching, subnetting, routing-static ipv4 routing, OSPF, Port-Mirroring, NAT/PAT, DHCP, CoS || Multicasting: IGMP, IGMP snooping - Network Redundancy: Media Redundancy Protocol (MRP), Parallel Redundancy Protocol (PRP) - Security: Port Security, Firewall, Key-Exchange, HTTPS and TLS protocols and Cipher suites - Network Monitoring: SNMP, Netconf- Troubleshooting: Log Analysis, Packet capturing - tcpdump, wireshark captures. Other: NTP, unidirectional tx-only feature, Nested PRP, snake tests || RFC2544 throughout testing and Performance reports compilation for delivery to Other teams and customers.- Virtual Machines: Application processing Engine (APE) testing with various VM images (Linux, windows), e.g Debian, Cloud Connect, BIOS testing. Virtual Processing Engine (VPE) image testing. Show less

Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Solving and Escalating Service Requests using Footprints Ticket System (BMC Software).Performing remote troubleshooting through diagnostic techniques and pertinent questions.Configuring and troubleshooting customer's devices, with different operating systems, for software related issues.Establishing clear communication with customers/employees to… Show more Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Solving and Escalating Service Requests using Footprints Ticket System (BMC Software).Performing remote troubleshooting through diagnostic techniques and pertinent questions.Configuring and troubleshooting customer's devices, with different operating systems, for software related issues.Establishing clear communication with customers/employees to identify computer problems while under heavy workload and provide swift, reliable solutions. Show less

Being TA of Network Architecture Course there's lot to learn, here the main focus in labs is on routing protocols such as RIP,OSPF,BGP, MPLS and multicasting and some basics of advanced topics as Mininet and SDN technologies.The platforms being used are virtual labs for networking, and Mininet.