Akash Gopal Email & Phone Number

Houston, Texas, United States

Houston, Texas

Houston, Texas

• Oversee the operations department and manage staff of 8 direct reports, monitoring their productivity.• Work with state workforce agencies to communicate changes and resolve issues on the worker’s opportunity tax credit program and send inquiries of open applications when auditing.• Manage various projects and initiatives, work closely with client relations team to ensure goals are met.• Identify inefficiencies and make recommendations for process improvements. Such improvements include increasing work efficiency by 40% and establishing employee accountability.• Streamlined many processes by implementing automation, effectively saving cost on salaries expense while also generating quicker revenue. Interview potential new hires.

Houston, Texas

• Analyzed worker’s opportunity tax credit program applications for eligibility determination and submission of qualified new hires to state workforce agencies prior to federal deadlines.• Processed decisions received and evaluated denied applications for potential appeals.• Notarized signed Power of Attorneys and submitted them to each states Department of Labor.• Collected supporting documentation to increase chances of application approval.

• Provided high quality patient care in medical surgical unit; obtained vital signs, performed bedside glucose testing, and recorded intake & output; managed supplies and restocked inventory. • Assisted patients perform their activities of daily living; ensured their comfort and safety of patient.• Performed hourly rounding and assisted nurses as needed; adhered to safety guidelines and hospital protocols.

Master Of Heathcare Administration, Master Of Business Administration (Mha/Mba)

Bachelor Of Science (B.S.), Biology, General

Activities and Societies: Pre-Physician Assistant Society at UTSA