Akash Gopaul Email & Phone Number

Burgess Hill, England, United Kingdom

Crawley, England, United Kingdom

• Co-ordinate routes and Complex Lifts whilst working in a team to optimise Customer Satisfaction (CSAT) & Safety (HSE).

Fleming Centre, Fleming Way, Crawley, RH10 9NF

• Developed and managed a portfolio of a 7-figure key account.
• Exceeding sales target by 20% through developing and supporting existing customers.
• Used attention to detail to decipher customers’ needs through KPIs and cross sale additional levels of customer service.
• Kept up to date with emerging business opportunities by monitoring business trends.
• Performed strategic QBR every quarter at customer HQ (Support Review, Scorecard, Lifecycle Stage & Benchmarking).
• Experienced in IFS System (Stock Management, Planning, Procurement, Forecasting, Standard Cost, Change Notes), Office 365, BoM Import Tool, AutoCAD, Altium, Tiny Term & Adobe Reader.

United Kingdom

• Extensively trained to work in every department in the company: PCB, SMD, Design, Procurement, Sales, HR, Goods in, Test department, Logistics, Quality.
• Worked on loan for 6 months as test engineer at key client’s HQ working on oil & gas testing equipment using transducers.
• Understanding & executing each process in the electronics manufacturing from Procurement to Logistics.
• Balancing workloads from line manager whilst also managing college assignments and apprenticeship framework.