Akkash Gupta Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, India

Gurugram, Haryana, India

Working As Assistant Product Manager on HFC application modules for process integration, enhancement, automation and MIS part.

Gurgaon, India

Worked As Product Support Manager on Various Application Modules like LOS, iLOS, CRM, iWin, Collections, ZOHO, LMSProvided Support across various application such as UAM, JHATPAT App, Tejora APF, Mortgage Colections, LOS, iLOS, LMS, iWin, ZOHO CRM. Managed Support Team of 6 members. Maintained Support MIS on daily, weekly, monthly basis. Role Creation modification deletion in UAM User Access Module. Role assignment in UAM on basis of user designation to PAN India Users. Coordination with Business Team. Provide training to new employees of PAN India Users. Co-ordination with L2 L3 Tech team for RCA permanent resolution. Regular feedback to product team to system enhancement reducing tickets count issue type by 10-15% every month. Folowed up on daily basis with Business users and PAN India stakeholders to make necessary changes in existing system to smoothen system performance. Scheduled training with sales, business users for new features, bugs fixing for better performance of digital applications.

Noida Area, India

Gurgaon, Haryana, India

Noida

Core Banking Consultant,provided handholding support for banking Software Finacle 10.xWorked on functional and product side of finacle in various modules such as Inventory Module, Customer account, Cheque book Maintenance, Stop Payment, Sign Cap, Loans, Interest Concept, Account Opening/Closer, Demand Draft/Banker Cheques, Outward/Inward Clearing, Term Deposit, Tax Deduction @ Source, Collateral Linkage, Term Loan, Inland Bills, Guarantee, Remittance,GBM Module.

Ajmer, Rajasthan

Working in helpdesk Support Team in BRKGB Alwar providing technical support in banking software finacle 7.0.18 with Onward eServices Ltd from July 13 to till date. Worked on functional and product side of finacle in various modules such as Inventory Module, Customer account, Cheque book Maintenance, Stop Payment, Sign Cap, Loans, Interest Concept, Account Opening/Closer, Demand Draft/Banker Cheques, Outward/Inward Clearing, Term Deposit, Tax Deduction @ Source, Collateral Linkage, Term Loan, Inland Bills, Guarantee, Remittance, IBTA and NPA Module. Managed 25+ major branches in rural areas.

New Delhi Area, India

Worked on functional and product side of finacle in various modules such as Inventory Module, Customer account, Cheque book Maintenance, Stop Payment, Sign Cap, Loans, Interest Concept, Account Opening/Closer, Demand Draft/Banker Cheques, Outward/Inward Clearing, Term Deposit, Tax Deduction @ Source, Collateral Linkage, Term Loan, Inland Bills, Guarantee, Remittance, IBTA and NPA Module.Managed 25+ major branches in rural areas.

Gniit Diploma In Software Engineering, Information Technology, Ist

Bachelor Of Science - Bs, Mathematics, First

Activities and Societies: Sr. Group Leader NSS, Holding certificates of NIC, Pre RD Parade Camp, 3 University Camps.

Intermediate, Science, Ist

Activities and Societies: N.S.S.

Highschool, Science Stream

High School