Akash Kumar Email and Phone Number

•Prepared and executed 6000+ RFQ's and ensured transparent bidding process of 200+ public openings with 100% procurement policy compliance.•Initiated supplier registration process for 184 suppliers, resulting in expansion of the approved suppliers list.•Attained a 92% satisfaction rate in suppliers’ feedback and ensured a 100% response rate from end-users in analyzing suppliers’ performance as per the defined KPIs by applying 360-degree relationship Management.•Analyzed and identified industry trends proactively and provided recommendations to decision makers.•Deployed effective procurement practices leading to increasing overall productivity and reducing processing time to 16 days from 22 days.•Assisted in key contracts ensuring seamless supply of critical items.•Developed collaborative relationships with all business stakeholders and across procurement, engineering, and operations.•Negotiated pricing and delivery with the vendors.

•Developed insight into how the vendor industry works and gained strong knowledge of the field during 15 months of training in procurement and materials management. •Improved inventory accuracy to 98% by improving cycle count procedure and random count audits. •Performed various tasks in collaboration with labour staff, including distinguishing and marking stock items using identification tags and issuing material to end-users as per the collected information. •Maintained and updated records on incoming and issued equipment, stock items, and parts.

•Met and exceeded daily sales targets by 30% by closing 15 applications per shift. •Maintained an impressive closing rate of 10-15% while managing over 100 outbound calls with prospects. •Achieved and maintained an accuracy rate of 95% while recording feedback and acquiring personal information of contacted prospects during telemarketing.•Provided hands-on training, supervision, and leadership support to 3 new CSRs in performing their daily duties. •Worked in close collaboration with the backend teams to proficiently handle and resolve technical customer issues.