Technical Account Manager, Consulting Practices
Current-Cultivate and maintain relationships with real estate development leaders, marketing managers, and other SaaSstakeholders.• Identify blockers to client success and develop mitigation strategies through internal and external collaboration• Utilize data analysis skills to identify business development trends and gaps, diagnose challenges, and develop effective solutions.Apply business analytics expertise to construct relational data models, enabling accurate forecasting and trendvisualization with Power BI.• Possess domain knowledge or expertise in NY/NJ leasing management and business operations to facilitatedelivery of customized portfolio management solutions to major clients.• Comprehensive understanding of the SaaS business model, with experience in delivering SaaS solutions formidmarket and enterprise customers.• Develop SQL stored procedures to clean and analyze performance and revenue data, generating insightful salesreports and product metrics in Power BI.• Proactively anticipate customer risks and implement appropriate mitigation actions.• Use DAX to create detailed metrics for client revenue and product performance, empowering business users tomake data-driven decisions.• Track customer outcomes and success goals with regular weekly or bi-weekly meetings to ensure progress.